SanDisk Sansa m240 MP3 Player Logo

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Posted on Jun 17, 2009
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Only displays initial power on screen (SANSA m240 1.0GB)

The device shows initialize screen then hangs on the SANSA logo screen. My computer does not see the device at all. Is there some sort of reset for this device?

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  • Master 392 Answers
  • Posted on Aug 09, 2009
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Joined: May 26, 2009
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Keep the hold switch to right side and connect to pc...then format the player or try updating the firmware..tht must do...

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Here is the description of what the four leds indicate:

d9c5d26.gifSystem Power ON-The D-LED will hang here if the processor is damaged or not installed properly.

1d08ad7.gifEarly Chipset Initialization


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Thanks

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Sandisk Sansa View 16GB Won't Start

if it is detected in your system,use sansa updater to upgrade the firmware.You will find it here
If not, first download the firmware from here 1.Turn on the View
2.Put the device in Hold (move Hold button until orange is showing)
3.Press and hold the Left Button
4.Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
5.Wait for View drive(s) to mount
6.Extract the downloaded zip file and transfer all the contents to the mounted drive.
7.Disconnect the Sansa View and let it restart. 8.Upon completion of the firmware upgrade, the device will restart. If the restart does not initiate or complete, press & hold the Power switch for 8 seconds to reset the device and then release and press again to restart.
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M230 problem...

Use Windows Media Player to delete

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Initializing/ Sansa loop

Please try this steps. Remove the battery from the player. Then enable the hold switch for it to show orange/red color connect the player to the computer. Right-click My Computer and click on Manage. Click on device manager and click on Universal Serial Bus Controllers, see if you have USB Mass Storage Device. Then see if you also have there Storage Volumes, right click on it and see if that is the player. If it is then click on Disk Management and try to format the player from there if it is visible if not you may have to replace the product.
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