Question about Uniden EXS9950 900MHz Cordless Phone

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My Uniden wireless phone doesn't have a dial tone,

My Uniden cordless phone doesn't have a dial tone, so I can't make calls. Can someone help me fix it?

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I would be willing to bet that it's the line cord that is plugged into your phone's base unit. Try a different cord, and/or try it on a different jack.

If it's neither of these, see if any phone you have gets dialtone. If no phone gets DT, contact your service provider. If other phones work, and the new cord didn't fix your Uniden, then chances are that the jack has been ripped from the circuitry. If that's the case,
contact us at IdacomUSA and we'll be glad to set you up properly.

Posted on Jun 17, 2009

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1 Answer

Handset doesn't have dial tone. says check TEL line.


For this type of problem, you need to isolate the issue. It could be the phone, the inside wiring, or the outside wiring. I like to use an old rotary phone for testing but any basic corded phone should work. Get a new RJ-11 phone cable as well.

Unplug the base unit and plug in the test phone to that jack. Check if you get a dial tone. (Try a new cable if the initial one doesn't work.) If your test phone has a dial tone, then the problem is isolated to the cordless phone. (If the test phone works with the new cable, do check if Uniden works with that cable.) Modern phones are not designed to be fixed by the consumer. If the phone is under warranty, contact Uniden Customer Service. (Otherwise decide if the costs are worthwhile for you; there will be a significant delay before the phone is returned/replaced.)

If you do not get the dial tone, you need to track down the wiring issue. Next move to another jack on the phone line and check if there is a dial tone on your test phone. If there is a dial tone, you have isolated the problem to the jack or the wiring to the jack.

If there is still no dial tone, find where your telephone service comes in to your building. If you can, open the box. Determine the type of connection used there. If you are lucky, you will find a RJ-11 jack for your phone line. Plug in your test phone and check for a dial tone. If there is no dial tone, contact your telephone provider. They will fix this outside problem for free.

If the connection is not a RJ-11 jack, you will need to call the telephone company so that they can determine if the problem is inside or outside.

If you do have a dial tone, then the problem is with the inside wiring. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

I hope this helps.

Cindy Wells

Jun 21, 2011 | Uniden Cordless Phone

1 Answer

Dial Tone but won't call out.


The problem was the main phone line not the phone itself

Jan 07, 2009 | Uniden Cordless Phone

1 Answer

No dial tone. No calls. Can't call out.


E4 IS AN ERROR MESSAGE, THE BASE IS NO LONGER GOING TO WORK, POSSIBLY A POWER OUTAGE COULD OF DAMAGED THE BASE.

Dec 28, 2008 | Uniden Cordless Phone

1 Answer

Uniden cordless phone. No dial tone.


Hi peddler65, did you plug your phone into another area to see if there is a dial tone. Then if not call the phone company or find the D-mark (where your dial tone ) comes into your home and put a jack on that and plug a phone in with all phones in the house unplugged.

Thanks.

Nov 14, 2008 | Uniden Cordless Phone

1 Answer

No dial tone


no dial tone. the handset shows "searching".

Nov 08, 2008 | Uniden Cordless Phone

1 Answer

No dial tone on handset


It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

Sep 25, 2008 | Uniden 2.4 GHz Cordless Phone System

1 Answer

I HAVE A UNIDEN DECT 6.0 PHONE THE HOUSE AND IT WITH NOT DIAL OUT OR LET INCOMING CALL COME IN PLEASE HELP ME WITH THIS PROBLEM ! MY NAME IS JULIUS C FREDERICK MY NUMBER IS 803-741-0511 EMAIL IS...



Dial Tone comes back even after I dial the phone!

Question:
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Why does my phone allow me to dial a number, hear the numbers being dialed and then go back to a dial tone? Help me I want to call out!
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Answer:
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Sir the you are dialing on needs to have the other dial mode in operation. You have the ability to change dial mode on your phone. Instructions to change dial mode are usually at the beginning of the manual under install /set up the phone. If you are currently using pulse, please change the mode to tone. If using tone please change the mode to pulse. Doing this will allow you to call out.
answer found on www.uniden.com

Sep 07, 2008 | Uniden 5.8GHz Dual Cordless Phone

1 Answer

Uniden tru448-2 rotary dial


You can download the manual from the link below: http://www.uniden.com/pdf/TRU448-2om.pdf To set tone dialing see picture below: Please update the question & let us know if the information given was useful to you - Good Luck!

Aug 11, 2007 | Uniden TRU 448-2 Cordless Phone

1 Answer

Can't dial out


Can you hear the tones when you dial? Is there a (tone / pulse dial) switch or programming option?

Jul 02, 2007 | Uniden DXAI4288-2 Cordless Phone

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