Question about Dell Wireless Keyboard Optical Mouse w0147

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Need new mouse Recommend one.

My dell keyboard is stuck and my dell mouse does not work at all . My mouse shortted out. There was no roll at all

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  • 42 Answers

You will have to go to the Dell site and buy a replacement from them. Else go to tiger Direct or Newegg and hunt for one there, besides they are the cheapest and most reliable sites on line

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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If you have installed good batteries and it still doesn't work, I'd recommend getting a new mouse.

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Having replaced batteries on a Dell mouse and keyboard, switched on keyboard and mouse not working. Dell support window says both connected? Cannot move mouse to acknowledge message saying that new device...


If the keyboard is working, try the "tab" key or a combination of the "tab" and "shift,ctl or alt" key.
You should be able to move the cursor to highlight to Ok message, then hit return.

Dec 29, 2010 | Dell Wireless Keyboard Optical Mouse w0147

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Logitech wireless mouse not working. Tried changing batteries. No go. Tried different mouse inserted into USB (this worked) Anything else to do short of buying new one?


I was unable to find this product on the Logitech website to check for support information. I would suggest that you make sure that you install the proper software for these devices and also that you press the sync button (located under the wireless receiver) and also on the keyboard and mouse (doing one at a time).

Good Luck,

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Jan 12, 2010 | Dell Wireless Keyboard Optical Mouse w0147

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My dell wireless keyboard just stopped working. I


if your mouse is working. it would be the keyboard it self.. cause dell has bout wireless mouse and keyboard.. do you have warrenty on your system.. dell can replace the keyboard for free..

Dec 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

I have dell Mouse/keyboard combo and the mouse died. Can I just replace that?


In short, Yes!

These things are stamped out by the millions and are not made in sets, when you sync them, they become a set. So you will need to re-sync the new combination, get the same model of mouse but yes, you can replace just the mouse.

Hope this helps,

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Aug 05, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Mouse does not work


doe the mouse have a little hole about the size of a pen head, push it until up see the device on the startup bar display found new device, check to see if it requires a battery, the the wire for any type of bend in the wire, the bent wire can either be broken or stretched out, shorted out from a brake in the wire.

check the port the device is plug into is working properly, than is not disablied, turn off by accendent by something or someone.

rodgandysr567

Mar 04, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

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Does the system respond to boot keys (F2, F12) when the DELL logo appears? If so the problem is with Windows drivers and probably can be resolved by reinstalling or rolling back the drivers, but how? Do you have access to another keyboard? Does the system have PS/2 ports? Do you have access to a PS/2 keyboard or adapter? If boot keys work, you could also choose F8 for Last Known Good Config (XP) or System Restore (Vista).

Have you tried different ports (front if using back or visa-versa)?
Try using just keyboard or mouse to see if one has somehow shorted. Also check the ports for any sign of damage.

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Wireless Dell mouse, wheel in middle, 2 buttons, black and silver.


First try to reinstall the updated driver for your mouse. If this does not work, it could be that the mouse is worn out and you may need to replace it...

Mar 21, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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