Question about Dell 926 All-In-One InkJet Printer

1 Answer

Dell 926 won't recognize new color cartridge

Dell 926 won't recognize the new (Dell) color cartridge... error message says "insert new color cartridge." Won't print color. New black cartridge prints fine, no problem. Already cleaned the heads. This is the THIRD new color cartridge we've tried in as many weeks.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 42 Answers

Try this...shut down the printer. Insert new cartridge, let the printer cycle out with new cartridge. then reboot the computer. This should solve the problem. The cache in the printer will not cycle out. It wants to see the printer as a new entity

Posted on Jun 17, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell 926 printer only prints in black and white. I recieved a message a week ago stating that my Color cartridge was empty and I needed to replace it in order to work. SINCE WHEN? never had that problem...


Make sure the cartridge is fully seated and the lock is engaged, then go to printer tools, maintenance run the head cleaner 10 times see if that resolves

Aug 20, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

I have a Dell Photo926 printer. I just changed the color ink cartridge and it is giving me an alignment error stating remove tape from cartridge. There is not any tape on the cartridge. I have ran the...


Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Apr 26, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

My Dad bought new ink cartridges ( black and color) and installed them in the printer and it is not registering that they are installed. What are some things I should check for and how can I fix this????


After installing new ink cartridges in your Dell all-in-one 926 printer, you may receive an error message telling you the print does not recognize the new cartridges. Refilled or third-party cartridges, which Dell does not recommend using with the 926, often trigger the error message. You may also receive this error after you have been using the same ink cartridges for some time. Whether the cartridges are new or not, the error can be caused by a number of sources. Following the steps below should clear up print cartridge problem.

  • 1

    Open the Dell 926's front cover with the power on and wait for the cartridge carriage to come to a stop. Remove the ink cartridges by pressing on the tabs at the top of each cartridge. Check the cartridges to make sure you have removed all of the blue protective plastic film. Look for the "Dell" logo stamped into the cartridges' lids to ensure they are genuine cartridges.

  • 2

    Clean the shiny metal portions of the ink cartridges with a damp microfiber cloth. Allow each cartridge to dry completely.

  • 3

    Clean out any paper, staples or other debris that you may be able to see, then reinsert the cartridges into their appropriate slots. Put the black ink cartridge into the left slot and the color cartridge into the right slot. Make sure both click back into place.

  • 4

    Close the Dell 926's front cover and turn off the printer. Unplug the power cord and USB cable from the printer for five seconds, then reconnect them.


  • If your Dell 926 fails to recognize the print cartridges after following the above instructions,

    take it to a repair shop for servicing.


    Good Luck and Happy Printing

    Jan 26, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    DELL PHOTO 926- ALL IN ONE- ERROR CODE- "UNSUPPORTED INK CARTRIDGE" HOW TO FIX THIS?


    Follow the below instructions

    1. Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.

    2. Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.

    3. Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.

    4. Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.

    5. Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.

    6. Push the scanner support bar back to release it. Lower the printer unit until it is closed.

    7. Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.

    I hope this clears up your problem.


    Good Luck and Have a Nice Day!!

    Jan 25, 2011 | Dell 926 All-In-One InkJet Printer

    1 Answer

    Error 1203 for Dell Printer AIO 926


    Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

    1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
    or
    2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

    Jan 17, 2010 | Dell 926 All-In-One InkJet Printer

    1 Answer

    All in one 926 cartridge problem


    maybe you need to make sure it is set for color, click start then control panel then printers ,right click on dell photo ,click printing preferences, unclick printing in black and white , i hope this helps

    Jul 22, 2009 | Dell 926 All-In-One InkJet Printer

    2 Answers

    Dell Printer 926 cartridge error


    I had the same prob..... I fixed it I took a clean soft rag sprayed Windex on it wiped off the ic type board on the front of the cartridge and also the board on the inside that the cartridge rest up against,,, turned it off and on put a copy under the scanner and kaabam it printed a month of pulling my hair out it works

    Aug 31, 2008 | Dell 962 Photo All-In-One InkJet Printer

    Not finding what you are looking for?
    Dell 926 All-In-One InkJet Printer Logo

    641 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dell Office Equipment & Supplies Experts

    jasbo
    jasbo

    Level 3 Expert

    2237 Answers

    The Knight
    The Knight

    Level 3 Expert

    74243 Answers

    Electro Med Services...
    Electro Med Services...

    Level 3 Expert

    6694 Answers

    Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...