Question about HP Photosmart 3310 Printer
My daughter 1000 miles away has this problem: She was printing from her laptop to her printer when the color ink ran out. She replaced the color ink cartridge and the printer no longer prints. She took out the cartridge and put it back in. She purged the print jobs and resent them. She turned off the printer, restarted the laptop; tried again several days later. The copier function works. She doesn't know if the scanner connection to the laptop works.
Do you have any suggestions of what she can try to get the printer to work again?
" Unplug the printer cable from the computer.
" Unistall the printer drivers from Device manager and also unistall the all the printer appications
" restart the computer
" try to download drivers from the website
" after installing drivers and software it will ask you to connect the printer.
" then you can connect the printer and and try to Print the test page.
Posted on Jun 17, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Apr 11, 2013 | HP LaserJet 4100 Printer
Feb 26, 2013 | Microsoft Windows 7 Professional for PC
In the Print Queue toolbar you have these buttons:
Feb 08, 2011 | HP DeskJet 6988 Printer
Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...
Sep 29, 2010 | Office Equipment & Supplies
Jan 22, 2010 | HP J4680 Office Jet All-In-One Printer
Dec 14, 2009 | HP Hewlett Packard LaserJet P1005 Printer
Dec 06, 2009 | HP Officejet 5610 All-In-One InkJet...
May 20, 2009 | HP Deskjet D4260 InkJet Printer
Mar 27, 2009 | Office Equipment & Supplies
65 people viewed this question
Usually answered in minutes!