Question about Motorola Mobility RAZR V3

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Can't send/receive picture messages on Motorola Razr V3

I was given a Motorola Razr V3 as a gift and I can't send/receive any picture messages. I have spoken with my service provider and they walked me through all these different steps and we still couldn't get it to work. Please help!

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  • 47 more comments 
  • Anonymous Nov 10, 2007

    everything its like ahhhhhhhhhhhhhhhh

  • Anonymous Nov 18, 2007

    Same problem except mine has only been happening since I upgraded to unlimited txting/pixing.

    It was able to just fine before.

  • Anonymous Nov 19, 2007

    I can't grt picture messenges

  • Anonymous Nov 28, 2007

    I can't send picture messages to my email address.

  • tuigirl Nov 28, 2007

    I have spoke with the customer service several times now and they have talked me through every step to take, they even txt msg me some settings to my phone but it's still not sending or receiving pxts..please help this is really frustrating as i mainly bought it for this purpose....thnks

  • Anonymous Feb 21, 2008

    hi having a problem

  • girlly Feb 27, 2008

    can't upload or send pic. messages and my husband is leaving for Irac a week from today!!!!!!!!!!!!!!! PLEASE HELP!!!!!!!!!!!!!!!

  • Anonymous Feb 28, 2008

    BOUGHT A V-3 RAZR OF E-BAY CANT SEND OR RECIVE PICS OR VIDEOCHECKED ALL THE SETTING I DONT NO WHATS UP

  • Anonymous Mar 01, 2008

    I cannot send or recieve any picture messages on my phone. It says that it is unable to download.

  • Scotty88 Mar 24, 2008

    I just got a razr replacment phone and it's not leting me recive or send any pix messages...It keeps saying that National Access Coverage Not availabe... What does that mean can someone plz help me???

  • Anonymous Mar 25, 2008

    when i send test message it says unable to send and to check me outbox status

  • Rikster284 Mar 30, 2008

    I can send and recieve text messages but I can nit send or recieve picture messages. I get a unable to send message. How done nothing to fix it. My provider is T-Mobile and it is an unlocked Cingular phone.

  • Syrz Mar 30, 2008

    i cant send or receive picture messages

  • Anonymous Apr 17, 2008

    I can send and recieve text messages and i can download pic messaging
    but i am unable to send them. It there a certain way u have to send
    them? It says error originator address not found. Can someone help me
    please!

  • Anonymous May 15, 2008

    i cant send or receive pic messages

  • Anonymous Jun 18, 2008

    Can't send/receive picture messages on Motorola Razr V3

  • samiseatte Jul 03, 2008

    can receive text messages, but can't send my out box says they are status 1?

  • Anonymous Jul 04, 2008

    my v3 razor isnt sending or reciveing text

  • v33258 Jul 07, 2008

    When people try and send me picture messages, I cant recieve them, nor can I send them. I have had my phone for about a year now, and still cant work out how to get it working. Everything else works fine, just not picture messaging. I dont know where to find the settings and my friends have helped me but it is still not working.. any advice PLEASE? Thankyou

  • khadijah94_ Jul 11, 2008

    i use to can send picture messages but all of a sudden to day when i tried i kept on say unable to send so i went to message status and it said error: Unallowed: not provisioned yet what doe s that mean? and y isn't it lettin me send picture messages

  • mariereimer Aug 09, 2008

    trying to receive a picture message but it remains in outbox and say error unable to download so I can't receive the pic....what should I do?

  • Anonymous Aug 23, 2008

    can't receive picture messaging on my motorola v3

  • nicnoodle24 Aug 25, 2008

    i switched my att sim card into a motorola v3 rzr from tmobile and now i cant get any mms messages.

  • shoez Aug 30, 2008

    every time i get a picture message it tells me to download it but when i try to download it, it says unable to download message and wont let me get it. and it wont let me send picture messages either. how do i get it to send and receive them?

  • Anonymous Aug 31, 2008

    can't send an mms

  • Anonymous Sep 06, 2008

    cant send a mms

  • eskrup Sep 06, 2008

    cant send pics

  • szabo_nichol Sep 12, 2008

    I have the same problem. Please don't tell me that hotmail won't except a 63KB pic. I have sent much larger before.

  • childers76 Sep 30, 2008

    I just got my phone from ebay a couple of weeks ago and I can't receive any pictures either. My phone keeps saying unable to download also. I am also having trouble transfering pictures from my phone onto the internet via the software that came with it. I too have tried everything. I noticed that this phone won't allow you to have but so many pictures too! I wasted my money....oh well.......UGH......

  • prince_remz8 Oct 16, 2008

    i can't send a message to my friend??..how to sovle this??




  • Anonymous Oct 23, 2008

    I have the same problem, never had it before, i have had the same phone with the same carrier for 2 years. I think these phones have problems and at&t knows it. They walked me through all kinds of trouble shooting and we could not determine the problem. The answer they gave me was to buy a new phone. This is after I spent 200 bucks on it in the first place. Good luck with this flawed phone.

  • v33258 Nov 04, 2008

    I am not too sure how to set my phone up so I can send/recieve pictures, I was given the settings for it, but I am not too sure what to do with them now and think I have lost them as a result. I ahve had my phone for over a year now and still cant work it!

  • Anonymous Nov 07, 2008

    I KEEP SENDING PICS TO MY EMAIL ADDRESS AND I AM NOT RECIEVING THEM! PLEASE HELP

  • Anonymous Nov 10, 2008

    its agy./

  • bballplayr Dec 04, 2008

    I just got a new Motorola Razr about a month ago, and I can't send or receive picture messages. Which is weird because this problem only showed up about a week ago. Before then, I could send and receive picture messages. Could it be a problem with Cingular??? ...or is it my phone???

    Pleaseee help!!!

  • Anonymous Dec 05, 2008

    I sent a picture message and 5 minutes later I could not send a picture message or receive them anymore. Started last night around midnight and I previously had no problems with picture messaging at all. Maybe it's alltel but I'm not sure.

  • litlm921 Dec 09, 2008

    cannot get email, im, internet, or pic messages to work. the phone was unlocked. it is an at&t phone, i am using a tmobile sim. am i SOL?

  • Anonymous Dec 09, 2008

    i have a razr and i cant cet pic messages

  • kharvey24109 Dec 12, 2008

    I have the same problem i have been tol to ring 450 on orange and the will unblock it for me ,i have not done this yet

  • stuntman03 Dec 15, 2008

    i have a Motorola RAZR V3 from at&t, i was send picture text to a friend but now i can't send or receive them

  • Anonymous Dec 17, 2008

    can't send pics on moto razr v3xx
    i ******* hate razrs im getting the quickfire in like 20 days

  • Angie Smith
    Angie Smith Jan 06, 2009

    I just bought my friend a razr v3 . Our provder is with AT&T . I called them b4 i went out and bought this phone and they said yes it will work through them . But now once i got it it will not let me send or receive pictures. What do i do. Did they lie, maybe my phone really wont work with AT&T. If it will work then what is wrong with my phone then???????

  • Anonymous Jan 18, 2009

    What is the # of the ppl that you called!

  • Anonymous Jan 23, 2009

    i got the same probles i cant send/received pictures

  • Anonymous Feb 05, 2009

    i have a motorola w510 that is unable 2 send or recieve picture messages and i have no idea how 2 get it 2 work

  • Anonymous Feb 12, 2009

    I can't recieve or send either! I'm vith Vodafone! Please help!!!

  • Chris72601 Mar 02, 2009

    Bought a new Tmobile v3 from someone. Paid to have it unlocked. To use it with my AT&T sim card. Works great except that I cannot send or receive mms. messages or access the web browser. When I hit the browser button it takes me to Tmobile's Tzones site and then gives me the network unavailable message. Need to figure out how or where to go to reset my browser? PLEASE HELP!!

  • Anonymous Mar 08, 2009

    how can i send or download picture messages

  • Anonymous Mar 09, 2009

    i cant send picture messages



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9 Answers

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Go to Motorolas website https://motorolasetup.tarsin.com/sendappsettings.htm and select exact model of phone follow the directions and they will send you update for the phone. I did not realize that I needed to do this I bought my phone through internet and did not understand why could not send pics as my provider said that I shoud be able to. Now I can hope this works. Good luck

Posted on Sep 13, 2009

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You are all idiots.

link 1. do what it says.

http://www.wireless.att.com/answer-center/solutionDisplay.jsp?solutionId=KB38855

link 2. do what it says.

http://www.wireless.att.com/answer-center/solutionDisplay.jsp?solutionId=KB39412

good day.

Posted on Apr 11, 2009

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If your provider has stepped you through it then maybe it's the size of the pic your trying to send that is stopping you.
Find a pic or one of those little emotions things and send that to yourself.
if this works then the pic you where trying to send was too large.
Most providers have a size limit on text messages b4 they split it into 2 messages it is the same deal with pics and you can't send a pic in 2 separate messages

Posted on Nov 03, 2007

  • Denton Linke Nov 06, 2007

    Please let me know if there is something extra you need to complete this exercise

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To D348 (Jimmy)

You sir are a complete idiot, your suggestion has absolutely no bearing on the a fore mentioned problems. You have no clue as to what "Obviously" happened. Yes the Razr V3 is delicate, it's a delicate piece of ****. The problem is probably due to picture or message size which is limited on this phone. I use Corel Photoshop or MPT (Motorola Phone Tools) to re size the pictures to fit into messages and have no problem sending them or for that matter receiving. Though sometimes add text becomes trunkized due to size but that is irrelevant. So I think Mble Maniac had it right.

Posted on Feb 19, 2009

Could be because your phone is unlocked

Posted on Oct 22, 2008

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Ok listen!.........

I am a certified motorola professional, i have worked on the v3 right through development to deployment on the field.

you have obvouisly misplaced one of the MMS object configuration files AND (i dont know why) a file callled siisisnd.gkt.

What does this mean?

In a nutshell, you have made this problem by continual overuse/abuse of the handset which makes me quite angry when i hear this. People, please take care. the V3 is a very delicate machine which took hours of my hardwork to create and was not designed for abuse.

1. take out the battery and rub the solenoids 18(yes 18) times on a benzene free cloth.
2. put a very very small amount of lemon juice on the connector holes( this increases transmission ease by lubricating the ports fully allowing io(eg sound and video) to stream and display with ease.
3. put the battery back in and charge it for 1 hour or so.
4. you MUST put a new SIM in. This process will de regularize the inbuilt SIM proceedure and will need a new SIM for require once validity routines.
5. leave the phone off for a number of days before registering your unique SIM api key(this will be displayed)

thats it.

Thanks. Jimmy!


Posted on Feb 12, 2009

  • d348 Feb 12, 2009

    no thats wrong.sorry!

  • d348 Feb 12, 2009

    i mean the guy below

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Are u trying to download to phone or a memory card? If you have micro SD card use program to send to mmc then pictures.

Posted on Oct 01, 2008

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U check u r sim card wright now,and also check u r camera

Posted on Nov 03, 2007

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bdouglas
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SOURCE: Can't send/receive picture messages on Motorola Razr V3

My son had this problem with same model phone, I called AT&T my carrier and had them resend the websession files to the phone and it fixed it.

Posted on Jan 08, 2009

Corster
  • 79 Answers

SOURCE: Unable to send/receive picture messages

Perhaps ask your network provider to send you a new SIM card with MMS capability - remember to ask to keep your number.
Once you receive the SIM, you will have to call your network provider's customer service department to activate it.
The whole thing takes around 3 days to do, and it's worth it just to find out.

Posted on Jan 31, 2008

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