Question about Xerox WorkCentre 385 Laser Printer

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My Xerox Workcentre 385

My WorkCentre 385 is sending thru several, sometimes up to 10 sheets of paper. The last time it did this I pulled them out through the front of the machine. Now it won't feed the paper all the way through, bunches it up in front of the thermal strip!!!

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  • jea9265 Jun 18, 2009

    Actually it send up to 10 pages at one time, not in a row. They all jammed and I pulled them thru the front of the machine. Now it just bunches up the paper in front of the Thermal strip. It just won't feed thru the thermal strip part. Did I strip a gear or something?

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  • 42 Answers

Your probably got the copy key (readout) set at 10 copies. Try to go to the Xerox site and query for the instruction manual, this works most of the time. This will tell you how to negate the multiple copies

Posted on Jun 17, 2009

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