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Kim Wright Posted on Apr 11, 2014
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My Brother 2800 keeps making loud clicking noises and the top thread keeps shredding. What can I do? I have changed the needle, completely cleaned the inside, tried new thread and it keeps happening. I took it to the shop 2 wks ago and the timing was off. At that time it was not picking up the bobbin thread but now there is no problem with bobbin. The clicking noise is coming from the bottom and shredding my thread on the top. I really wanted to avoid taking it back to the shop.

  • 1 more comment 
  • sylviaivie Apr 11, 2014

    Hi Kim: I have a feeling your sewing tech went too far the other way and now the needle is hitting the shuttle and shredding the thread.

  • sylviaivie Apr 11, 2014

    Take your foot off, and your throat plate (the one the needle goes through) Hand turn the machine while really watching what it does. Is the shuttle hook hitting the needle? If it is... take it back to the tech and demand he fix it properly at no charge. Get the shop owner involved if you have too.

  • Paul Cofrancesco Apr 11, 2014

    Did you pay the shop to repair the machine? Considering the cost of this machine I think it is time to take it to a factory authorized service center. Cleaning was a good start but it is hard to diagnose machines over the internet. I had a friend leanring to sew and they were having problems with a used machine. They solved the problem by threading the machine correctly. How am I supposed to know it wasn't threaded correctly in the first place. In you case you are experienced and this is a much more sophisticated machine.

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1 Answer

Alphonesrani

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  • Expert 201 Answers
  • Posted on Apr 12, 2014
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Hai Kim, Please change the correct size needle. Otherwise corrected the design in computer. For ex: stitches 12,702 decrease the design some 1000 or 2000 stitches.

5 Related Answers

Anonymous

  • 27 Answers
  • Posted on Feb 23, 2008

SOURCE: Brother Sewing Machine model:CS8150 bobbin thread problems

The top of the machine is not threaded correctly. First raise the presserfot then rethread the machine. Bottom looping is usually caused by a lack of top tension. There could allso be a bur on the hook.

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Anonymous

  • 1 Answer
  • Posted on Oct 23, 2008

SOURCE: my needle won't pick up the bobbin thread

My sewing machine is a Brother LS1217, well actually it is my son's, and he uses it very seldom. I went over to put in a new needle and I cleaned it top and bottom, put in a new bobbin, and a new needle and the needle won't pick up the bottom thread. What am I doing wrong? Please help me!! It has to be something simple, as this is such a simple machine! [email protected]

Thirza Peevey

  • 5 Answers
  • Posted on May 25, 2009

SOURCE: Sewing Machine (brother XL 3200)

You may have the bobbin case in wrong.  I have this machine, and I know that it is really easy to put the bobbin case in wrong.  Try taking it out and making sure that the little stop is in the front and it is seated down in there and able to wiggle back and forth.  My experience with this machine, until the other day when my cat knocked mine off the table and knocked something out of alignment, is that it just works.  Any time mine hasn't worked, it has either been dirty, needing oil, threaded wrong or the bobbin case wasn't seated right.  In other words, it has always been my fault.

bargainbox

Hassy

  • 1388 Answers
  • Posted on Aug 02, 2009

SOURCE: Huge loops on back of fabric!

Please TRY the solution BEFORE giving your considered rating.
Specific detail on bobbin case adjustment (with picture) near halfway down reply, the remainder will help you achieve a balance of top and bottom tensions.

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.

The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

bargainbox.com.au

bargainbox

Hassy

  • 1388 Answers
  • Posted on Sep 08, 2009

SOURCE: The lower (bobbin) thread on my brand new Brother tangles

Please TRY the solution BEFORE giving your considered rating.
Specific detail on bobbin case adjustment (with picture) near halfway down reply, the remainder will help you achieve a balance of top and bottom tensions.

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.

The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks

Best Wishes
Martyn
Bargain Box in Australia

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When it stitches, does appear the top thread is tighter and pulling the bobbin thread up? Pay attention to what is happening before the thread breaks. Sew slowly and manually turn the handwheel. Where does it break? What are the symptoms before it breaks? Does it fray/shred at the needle eye? (The thread is not advancing through the needle eye properly and is actually being shredded, could be the needle has a sharp spot or the needle eye is too small for the thread. Coarse fabric will also shred thread.) Do you notice the top thread getting tighter and tighter and then finally popping? (The thread is being held back somewhere in the thread path {misthreading'--happens to me when it gets wrapped around the spool pin or a thread guide.)

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