Problem: Low suction Problem: Clean solution won’t dispense Problem: Brushes/brush indicator won’t rotate during floor cleaning Possible cause Possible solution • Not firmly plugged in • Plug unit in firmly • No voltage In wall plug • Check fuse or breaker • Blown fuse/tripped breaker • Replace fuse/reset breaker Possible cause Possible solution • Recovery tank full/automatic shut off engaged • Remove and empty recovery tank • Blockage In tool on end of hose • Remove tool and clear blockage • Recovery tank lid not on correctly • Make sure lid is on securely • Recovery tank front panel not replaced after stair or upholstery cleaning • Replace recovery tank front panel (page 14)
Before using tool It may be necessary to remove air from the system (“prime the pump”) so the clean solution will flow to the tool. Follow these steps: 1. Attach tool to hose and turn the carpet cleaner ON. 2. Put the tool on a hard surface or against your hand to block off the suction. 3. Wait a few seconds (can take up to 15 seconds). Then squeeze the trigger and begin cleaning.
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Problem #1 - My Steamvac is not Sucking!
If your Hoover Steamvac was working properly and suddenly it is not sucking any water, nine times out of ten, the culprit is the lid on the lower recovery tank. The lid on the lower tank (or dirty water tank) needs to hinge at the front and snap down at the back in order to creat a proper seal. If the lid snaps on but is not locked on at the front, you will not get any suction. Simply take the lid off, and ensure that when you put it back on, it must hinge on the front tabs of the tank.
Problem #2 - My Steamvac is still not Sucking!
Right now you are thinking that you shouldn't have let your brother borrow your Steamvac. And you are right, because he used the hose attachment and returned it with the hose still attached to the front of the tank (some models only). Now when you try to use it there isn't any suction. In this case, you are missing your tank duct. On models where the stair/upholstery hose attaches to the front of the recovery tank, one must remove a square plastic piece in order to attach the hose. This square plastic tank duct must be replaced before the Steamvac will operate properly in the upright position. hope this helps ive copied it
With this model, check all hose connections and recovery tank lid. if you have good suction before you put on the tool it may be the tool that needs service. inspect the tube under the recovery tank for the round gasket and the filter inside the tank.
First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:
- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments). - Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE. - Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank. - Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place. - The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction. - Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary. - If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied. - Check the Tank Lid and Tank for damage.
I can sympathize. My vac came with two handheld attachments. I have better luck with the handheld attachment that doesn't have the spin-scrub pads. To keep the water from going all over the place, you need to keep the part the you hold only about 1 inch from the surface of the upholstery; if you hold it higher it gets everywhere; if you hold it lower the spray doesn't spread out wide enough and it just makes big water droplets that roll down the upholstry.
If the vac isn't sucking up the water, it is likely you have it set up wrong. Take off the attachment; if you put your hand over the open end of the tube, do you feel suction? When you are using the handheld attachments there is a rectangular piece you remove (attached to the dirty water tank) and you stick the rectangular part from the hose in there. If you are getting suction but it's just not sucking up any water try these 1) maybe you aren't laying down enough water, spray it more heavily OR 2) you need to **** up the water right after you lay it down. Don't let it soak in for more than a few seconds.
Hard to say without seeing it, is there a function type knob that you would switch from carpet to hose? Did the hose attachment lid close ok? Other then take, if this is new, it has a years warranty on it, just take it to a waranty shop for repair.
There are 2 filters and if either one gets clogged, it will not suck up the water. One is from the bottom, it is red, pull it out far enough to clean it. The other one is behind the dirty water tank, remove the tank and you can see it on the wall covering the inlet for the suction. Clean it off, you should have suction now.
Take out the duct in front of the tank (#3), the hose end will have a duct on it that you insert in its place. This provides the suction for the hose. Don't forget to put that duct you took out back in place, or you won't have suction when you use the steam cleaner.
Don't listen to Solution #1, it is simply NOT correct. This is the correct answer:
As you stated, you already know where the water hose connection
is. It is under the easily visible port cover on the top of the
What is NOT easily visible is the connection for the vacuum hose.
That's because the machine needs to be "reconfigured" before the hose
can be attached. To "reconfigure" the machine:
1) Remove the cover off the waste water tank and notice how things appear--it will soon be important.
2) Find and remove the "panel" on the front of the waste water tank by sliding it straight up and out.
3) Replace the panel with the connector by sliding it straight
down. When finished the top should look something like it did in
step 1). This assures that the dirty water will be vacuumed into
the waste water tank.
On the clean / dirty water tank there is a red lint lint filter, this is on the upper part of the tank,
If this is blocked it reduces the suction ,this must be free from debris,
If you are using the turbo brush ,
there is a sliding switch on the brush, This diverts the suction from the brush to the nozzle of the attachment ,
You should see the dirty water travelingup the hose ,
You should only use bissells own cleaning solution as using another product would null your guarantee
Opening that door and attaching the hose will let the suction go thru that hose. So if when you removed the hose, if that door isn't closed tight will cause you to have a suction problem It has to seal and have no leaks. The other thing when be a problem with the recovery tank not sealing when you put it back on. Other then that, any air leak will cause a suction problem.