Question about Sanyo DP42848 LCD TV

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8 1/2 month old TV went out.

We had lightning strike near out home last Friday (6-12-09). My Sanyo LCD TV, Direct TV, and DVD player were all on a surge protector. The TV went out. It will come on for just a second and then turns inself off. It stay a black screen. I paid $942.95 for this TV on 9-24-08. The serial number is: B8220943223391 Model number is: DP42848.
It is still under warranty, how do I get my TV fixed?

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  • qrwebb Jun 18, 2009

    They will only take it back if it is under 90 days.

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Lightning damage is not a covered repair by any mfg warranty item. If you bought it at Walmart of Sams, and if you purchased the extended warranty, The extended warranty will pick it up and cover the repair. Hope this helps. Lee

Posted on May 08, 2010

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Take it back to where you bought it if it's still under warranty, they are obliged to fix it!

Posted on Jun 17, 2009

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