Question about Sony Playstation 3 (PS3) Console

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I get dns error 80710102 and im using wireless i have a 80gb

Playstion 3 and when i check the connection the ip address passes as does internet connection but playstation network failed any ideas thanks

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If you're using a router make sure you've got the latest firmware.

Also make sure you have PNP enabled on the router.

If you don't know what I'm talking about please refer to the router's tech support site on how to access your particular router. They're not all the same.

Posted on Jun 17, 2009

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1 Answer

DNS error code 80710102 on ps3


The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.

Step1
Open a browser window and enter the router's IP address into the navigation bar. For most routers, the default IP address is 192.168.1.1.
Step 2
Enter the username and password used to access the router. Press "OK" and the console application will be shown in the browser window.
Step 3
Click the "Password" tab. The UPnP settings are located in the same window as the router's password settings.
Step 4
Select "Disable" from the box labeled "UPnP" and click the "Save" button. Close the router's console window. Start the Playstation machine and connect to the Internet.

Apr 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Connect ps3 to laptop via web and walk


Connecting PS3 to a network I have LinkSys wireless router which is working perfectly for other devices (like laptop, Xbox360, TiVO). My wireless network is configured to NOT broadcast the SID and with a WEP key. After entering this manually in the network setup on my PS3, I was able to obtain an ip address from my router, I was able to open the configureation page on my router, but connecting to the internet would fail with some kind of DNS error. The way this was resolved for me, was to enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server. ..btw, this also fixed the similar problem I had with my PSP.. Thanks!

Jul 29, 2009 | Sony Computers & Internet

1 Answer

Can't connect to the internet wireless, I get a DNS error (80710102)


Try disabling the "WEP" key on you router. I've read the solutions from other contributers and tech's and this solution seemed to really work.

May 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Dns error (80710102) on my ps3. It works wirelessly fine (but weak signal causes glitches) - but when I use a wired connection it will sometimes work fine for an hour or so and then kick me off the network...


I had the same problem and tried every solution. On the linksys website for my router they said to update the firmware. I did, enabled upnp and everythings good. Just reset you ps3 internet connection, set it to auto and let it do its thing.

Apr 11, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Can't get connected to the internet dns error code 80710102


Hi Mr courtneyreyn

80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router

Mar 24, 2009 | Sony PlayStation® 3 (80GB) Console

1 Answer

Connecting to the internet.


Ask your ISP for the correct DNS address....sodeep

Mar 22, 2009 | Sony PlayStation® 3 (80GB) Console

2 Answers

Cant get internet connection on my ps


first check wether you received a valid ip address for your local network. usually, this should be something like 192.168.x.y. if so, then you might indeed face a dns issue. dns is used to resolve web site names to ip address. usually, your ip service provider will broadcast the external dns servers for your router to recognize.

try to connect with a computer first. if it works, check the ip settings. if your computer also cannot connect without explicit dns server settings you can do one of the following:
- explicit dns server address in ps3. go to "advanced internet connection settings", and then to "dns settings" and set the dns server address
- purchase a 30$ network router and hook it between your internet and the ps3. in the router settings, set the dns server address to be broadcasted to the clients. you can use 168.126.63.1 and 2 which are dns servers in korea (i live in korea), but you might want to find the server near to your location or promoted by your isp

Jul 28, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Dns error (80710102) on my ps3. It works wirelessly fine (but weak signal causes glitches) - but when I use a wired connection it will sometimes work fine for an hour or so and then kick me off the network...


please help me iam wired connection to the playstation 3 i have ((dns error)) but i still can make any download please help me quikly ......

engineer.sabah .talal

Apr 01, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Hooking up my playstation 3 to the internet with a wireless connection


enter the DNS server addresses manually in the PS3 network settings AND use tetertiary DNS server from my ISP as either the primary or the secondary DNS server

Feb 01, 2008 | Sony Playstation 3 (PS3) Console

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