Question about Pegasus Technologies Two-Piece Round Toilet by Pegasus - 15 3/4 Inch Bowl Rim Height

4 Answers

I need parts for my Pegasus toilet

I bought it Home Depot, but they no longer carry it. How can I get in touch with the manufacturer?

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  • lindamccarle
    lindamccarle Aug 20, 2012

    Thanks for the Vorten's phone no. II was a clue which helped me along my way. I called the number about a Pegasus tolilet 840-565 broken handle and was redirected to a company called Niagra at 1-800-831-8383. I spoke to a customer service rep there and she is mailing me the trip lever part. I'm keeping my fingers crossed that this will solve the problem. I got no help from Home Depot.-

  • boydgarth123
    boydgarth123 Apr 19, 2013

    are you talking about something like the mississauga plumbing? or something else?

  • Mark E
    Mark E Nov 08, 2016

    Thanks Linda! I just called Niagara at 1-800-831-8383 & they are sending are sending a replacement handle kit for my Pegasus toilet that I purchased at Home Depot.

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Take a look on amazon here Amazon com Pegasus toilet parts. I hope this was helpful. cheers

Posted on Nov 24, 2014

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I found this answer on another forum. Hope this helps all the Pegasus toilet owners who need parts.

I had something go wrong with my Tulip Toilet and like Cindy had an impossible time finding replacement parts. Home Depot... No help... Pegasus... No Help...

Finally I found an answer. Vortens.com is the US name for Sanitario-Lamosa (which Home Depot re-wraps and calls Pegasus). The model name has now changed from Tulip to Manchester (Same 3107-3427). I called the 800# and they will ship me the parts free of charge w/in 5 years of purchase.

800-471-5129 & 866-821-2811

Posted on Mar 01, 2010

  • pricelessp Jul 07, 2011

    Thank You for this information, i purchased a toilet as well and the handle broke i found out they did not have the parts nor the toilet, they said they never had this toilet and sent me to Lowes which they said for me to look it up online, I am glad i am not the only one with this problem I was planning to dump the toilet. I did purchase another toilet the old model because i do not want to go though this again. I am also calling Home depot to see if i can be reinburst.

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Pegasus toilets use proprietary parts - it is unlike any other toilet on the market. Which of course was their selling point, and now that they've duped a bunch of people, they stopped making them.

Posted on Oct 08, 2009

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Most parts are interchangeable. most after market parts will work.

Posted on Jul 14, 2009

  • linnert99 Mar 14, 2011

    After market parts will not work i.e. where do you get t spud washer for a tank with a 3" flush assy?

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1 Answer

Can't find a replacement for the Pegasus toilet handle. It is stupid they don't sell these since I hear they break often. Can you help where to buy? I'm in Georgia. Home Depot No Help and...


Hello,
If you can't find the replacement part, MyMiniFactory can help you. They will 3D design the part for you and then you can have it 3D printed near you.
You can send them an e-mail at spareparts@myminifactory.com

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