Question about Plantronics Explorer 340 Wireless Headset

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I Can`t switch my headset on, and it stops charging after 20 secs

My Plantronics 340 was working perfectly until today; when i pressed the button for 2 seconds it didn't do nothing, no beep, no lights. I tried pressing for some more time, but it didn't work either.

I thought it might be just low battery level, so i left it plugged and tried again some hours later, and nothing happened. If i try to charge battery, red light comes up but then dissappears just 15-20 seconds later, so i don't know if it's charging, if it's already full battery or if it's completely broken.

Any one had same problem? Thanks for help!

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  • Anonymous Mar 21, 2014

    It was working fine and then I heard battery is low now I've charged it and I'm not sure how long to charge but it won't work

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Move the call control button up or down, the indicator light will flash blue if it's paired or blue and red. If it flashes blue and red you need to pair phone with the headset. the passkey is 0000.

Posted on Aug 08, 2009

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Posted on Jan 02, 2017

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SOURCE: Sny ericson w850 and plantronics 340 not communicating

MIne connects to my phone and tells me it is connected but i do not get the headset picture on my mobile anymore, and when i make calls it isnt connected I still have to pick my phone up and use that..
Why should I have to do that when I bought it for that specific reason, I bought a Blueant one and it works perfect for three months..

Fix you problems plantronics and STOP using computer generated feedback!!!
And get someone with more than half a Brain to sort this out.

Posted on Sep 05, 2008

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1 Answer

My 340 headset will not turn on


Try these steps from the user guide and then pair up your headset to the phone. "Before using, you must first charge your headset. 20 minutes = minimum charge. 2 hours = full charge. Light is solid red when battery is charging. Press the control button for 2 seconds to power on. Press the control button for 3 seconds to power off." If you're still having problems, then it's time to get a new one, sorry.

Good luck from Headsets Direct!

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Good afternoon, I´m trying to


Have you tried:

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=8165&p_created=1128461658
I was searching for this today and happened to find the above on the plantronics website. It definitely frustrated me till I found out about how to put the base in pairing mode.

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Sny ericson w850 and plantronics 340 not communicating


MIne connects to my phone and tells me it is connected but i do not get the headset picture on my mobile anymore, and when i make calls it isnt connected I still have to pick my phone up and use that..
Why should I have to do that when I bought it for that specific reason, I bought a Blueant one and it works perfect for three months..

Fix you problems plantronics and STOP using computer generated feedback!!!
And get someone with more than half a Brain to sort this out.

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