"Setup is unable to detect a supported product on your system. Please ensure your product is properly installed before running this setup program."
This is the message i get when i try to install the drivers to my PCI, E-MU 1616 soundcard. I've tried with the CD that was in the box with the soundcard, and i've tried other drivers from E-MUs homepage. The same error message keeps occuring, regardless of the driver package.
If i look at the device manager, the card succesfully identifies itself, as in BIOS, so it seems that is not the problem.
I am running windows XP proffessional 5.1 on a HP (compaq) dc7600.
Could this be the problem? The emu hompegae states the minimum requirements: Microsoft® Windows® XP (SP 2) or Windows XP x64. Is this why i can't get it to work, because SP2 is needed, and i am running SP1, or could there be something else?
I would really appreciate some help or valuable input on this matter.
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Re: E-MU 1616. Problem installing drivers
"I am running windows XP proffessional 5.1 on a HP (compaq) dc7600.
Could this be the problem?"
It could be. Bring up your system properties box (Windows key + Pause/Break key). Is that the version shown at the top right on the GENERAL tab?
Is there some reason you have not installed service pack 2 or 3? Of course if you're running an illegal copy of Windows you can't, but I mean any legitimate reason? If we can eliminate the problem with installing the latest service packs we can move forward.
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Apparently versions of the E-Mu 1616 sound hardware are still being sold, and this is now 2013. My experience suggests that E-Mu is out of business. Creative Technologies has kept the E-Mu site online, but the forms are broken, nothing's been updated for years, the forum is virtually inactive, and Support links are dead or missing. I recently couldn't even find a support contact for Creative (Soundblaster). The 1616 Microdock is a highly capable product, but its software is hard to figure out and compatibility for the constantly evolving Windows operating systems is questionable. Mine currently has stopped working with some of the software it worked with for years (using Windows XP and then Windows 7), and apparently some software (e.g. Audacity) does not support it at all. Online retailers should take this product off their "shelves."
It is required to install the hard disk SATA drivers in the computer first. Download and extract the SATA drivers in a floppy drive, hard drive or CD on a different computer. Then, retsrt the computer by having the Windows XP disc inserted and beging the setup. During the setup process press the F6 key and enter>enter and then install the SATA drivers. Then, continue with the further setup process. http://www.sony.co.in/support/product/VPCEB46FG
Select Windows XP Operating System and install the SATA drivers. Once, the SATA drivers are successfully installed you can continue with the further setup process with out errors.
You can also view a complete set of instructions on downgrading to the Windows XP Operating System and installing the SATA drivers. http://esupport.sony.com/US/perl/support-info.pl?info_id=337#
make sure the card is plugged in properly...also make sure you have installed the latest service pack for xp64 bit...because it requires the latest service pack to be installed on the system, only then the sound card will get detected...
for xp 32 bit edition... at least sp2 with Microsoft UAA driver update for sound card must be installed in your computer...
The most common cause is that setup does not have the driver for a SCSI device or is detecting storage devices in the wrong order, such as that CD-ROM drive first.
Press F6 when setup first starts and provide a driver for the mass storage device that will hold the operating system files.
Check to make sure all adapters and controllers are working properly.
Check power to all devices. Reseat adapters and controllers.
For SCSI devices ensure:
1. The SCSI cabling is properly installed.
2. SCSI devices are terminated.
3. SCSI devices are correctly addressed. And
4. The BIOS correctly recognizes all SCSI adapters.
Also, be sure the SCSI boot drive is addressed as 0.
Check the manufacturer's recommedation for configuring SCSI adapter and Hard Disk Drives. Try replacing the adapter before replcing the drive(s).
For EIDE Drives:
1. Check the controller.
2. Ensure file I/O and disk access are set to standard. And
3. Ensure that the system drive is the first device recognized by the controller.
For IDE and ESDI drives:
1.Check the cabliing and controller.
2. Check the Drive setup in the BIOS for master/slave relationships. And
3. Ensure the drive is properly recognized in the BIOS.
MONFICAT - What service pack are you running, under Windows XP? Are all Windows updates installed? One thing you may want to do is (after making sure all Windows updates are applied), uninstall and reinstall the E-mu software, as directed in the manual. When reinstalling the software, make sure you follow the instructions in the manual. You MUST follow the instructions in the manual, else the software will not install properly. Good luck with it!
At HP.com under support and drivers click the option to download drivers and software and enter the product you have in the space provided. Choose the product you have from the list of matching products, then choose the operating system of the computer you are installing the software on. This will bring up a list of software, drivers, and updates that match. The one you want is the "full feature" download, without this software the printer will only perform basic print/copy functions. Be sure to read the section of the user manual on how to properly set up the software relationship between the PC and printer depending on the environment you have. These devices can be set up via USB or network so be sure you are choosing the correct options throughout the setup process to ensure proper configuration. One problem that I ran into was after un-installing the software for a re-install the setup.exe would begin and then end without any error messages, this is because the program automatically creates a program folder with the default name but when un-installing the contents of the folder were removed but not the folder itself. So when the re-install was taking place it could not create another folder with the same name. On the HP site there is also a "cleaner" or "uninstall" utility that will remove any remnants from the past installation. I highly recommend using this utility instead of add/remove programs to ensure you do not have the same headache.