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If you're having problems sending faxes, make sure that the printer is connected to an active phone line. The best setup would be to connect the printer straight to a wall jack and the other end of the phone cable should be connected to the line port at the back of the printer.
If you're having receiving faxes, check the fax settings > Ringing and Answering. Check if the Auto Answer is enabled and check how many rings the fax will pick up any faxes sent to your number. If you have an answering machine connected to the same line, set the printer to pick up 3 rings higher than your fax machine. If you have a voicemail service, you'll need to get a distinctive ring feature from your phone provider.
Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?
If you have an answering machine connected to the same
line as the fax, set the answering machine to answer incoming calls before the
printer does. Increase the number of rings by a factor of 3 over the answering
machine. For example, if the answering machine is set to pick up on 4 rings,
set the printer to pick up on 7 rings.
If you have a voicemail feature in the same line as the
fax, you may subscribe from your phone service provider for a distinctive ring
pattern feature. You can program your printer to have a distinctive ring
pattern and phone number for incoming faxes.
your unit has a fax installed in the unit. Look at page 29 in your manual it will show how to send and receive a fax. send a fax page 29 receive a fax page 32 print reports page 33
feature purpose 1 Phone Hook: the green LED in the shape of a phone indicates that the fax line is in use when lit. 2 One-Touch Speed-Dial Buttons: use to access the first 6 speed-dial entries. 3 Auto Answer: when the green light is on, fax transmissions will automatically be accepted. 4 Speed Dial: use to access speed-dial numbers that have been set up from the front panel or with the HP Director software. 5 Redial/Pause: redials the most recently dialed number when in the ready state. Inserts a pause (hyphen) when in the dialing state. 6 Keypad: use to dial fax numbers, and enter numbers such as the quantity of copies or percentages when reducing or enlarging. You can also enter text using the keypad for fax header, use speed dial entries, and specify menu items. 7 Fax Resolution: use to set the fax resolution to Fine, Standard, 300 dpi, or Photo. It will remain at the most recent setting until changed. 8 Start Fax - Black: starts a black and white fax. 9 Start Fax - Color: starts a color fax
you need to check how the fax machine is setup for receiving faxes. i recommend you try it first without the answering machine, to see if it works. if it doesnt, then it has to do with the auto answer or the number of rings not set right, if it does work, it could be that you need to set it to check for fax while the answering machine is answering, check the manual under answering faxes. thanks adi
Make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to add a telephone to the fax. If it is connected properly, try calling your fax from a cell phone and see if it answers. If the fax answers, hang up and press the HOOK button on your fax and use the fax keypad to call your cell. If the cell rings, answer the call and listen for the fax machine tones. If you hear the fax on the cell, you may have to change your machines TRANSMIT or DIALING settings.
Just found your post and I'm having the same problem. Everything else seems to be working correctly. I can copy, scan, print and I THINK I can send a fax correctly, I should have called the person and made sure it arrived. However, I cannot receive faxes. I have an answering machine on the line, but it is not plugged into the Kodak Pinter, it is in another room. The answering machine answered the call, the FAX noise came across, but the Kodak Printer never picked it up and printed out the fax. I think I have all the settings correct, but the instructions are not very clear. Do you think I HAVE to have the answering machine plugged into the Kodak Printer? That doesn't make sense, but I might try it.