Question about Pantech Matrix Cell Phone

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Pantech duo i did the same thing and i dont know how to fix the invalid card issue as far as a puc code...

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PUK code, (personal unlocking key).

This is SIM card related / specific. If you take the SIM card out of the phone, the phone will work with another sim card.


The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.


The puk code may also have came with the documentation of the sim card, if its a prepaid card the Puk code comes on the documents or on the box of the product.


if your unable to obtain the puk code, get a new SIM card.


Also entering the UK code wrong too many times will eventually ruin the sim card forcing you to buy or contact your service provider for a new sim card.


There are no PUK code calculators or anything that we can do about it, you can buy premium assistance and you will get this same response. There is no other solution.


You have to contact the phone service provider of that sim card or replace the sim card.

Posted on Apr 08, 2010

  • Cellular Guy
    Cellular Guy Apr 08, 2010

    PUK
    code, (personal unlocking key).



    This is SIM card related / specific. If you take the SIM
    card out of the phone, the phone will work with
    another sim card.



    The puk
    comes up when the pin code has been entered wrong 3 times. To get the puk
    code for your sim card, you have to call the service provider of that
    sim card. They are the only ones who can provide you with the right puk
    code for that sim card.



    The puk
    code may also have came with the documentation of the sim card, if its a
    prepaid card the Puk code

    comes on the documents or on the box of the product.



    if your unable to obtain the PUK
    code, get a new SIM card.




    Also entering the puk
    code wrong too many times will eventually ruin the sim card forcing you
    to buy or contact your service provider for a new sim card.



    There are no puk
    code calculators or anything that we can do about it, you can buy
    premium assistance and you will get this same response. There is
    no other solution.



    You have to contact the phone service
    provider of that sim card or replace the sim card.

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Your sim card is void due to failed puk code entrees.

Posted on Sep 22, 2009

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