Question about NorStar T7316E Corded Phone

2 Answers

Going to voicemail

When I miss a call, it is taking way too long for the caller to get to my voicemail. People think I don't have voicemail. I called myself and waited a minute and a half before getting to voicemail. How can I shorten the amount of time before unanwered calls go to voicemail?

Any ideas would be appreciated. Thanks.

Joaquin

Posted by on

  • ajoaquin72 Nov 02, 2007

    Thanks for answering. I believe my next steps are what you described in the beginning of your reply.



    When a caller is waiting, the phone is ringing for about 90 seconds. In this time most callers give up. If they have the patience, after that time, they then go to my voicemail which is my own personal greeting. It is the 90 seconds of waiting which is causing the trouble.



    I guess I am now looking for manuals/info about our phone systems. Thanks

  • ajoaquin72 Nov 02, 2007

    Thanks again. DND is a temporary fix, but it'll get me by for now.


×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Check the coverage path for voice mail,In coverage path form
1. COVERAGE CRITERIA check
Don't Answer? y y Number of Rings: 2

2.COVERAGE POINTS
Point1: h2 Rng: 1

Ensure these conditions,after 3 rings only your caller will get to your voicemail.

Mention the coverage path number in your extension screen
(Coverage Path 1:_) field.
---------------------------------------------------------------------------------------

Posted on Feb 05, 2008

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 201 Answers

The phone you have can go on several different Norstar phone systems and you can have several different types of voice mail. Your voice mail (and possibly the phone system) needs to have programming changes, not the telephone. Your first step is to determine which Nortel phone system you have and also what model voice mail. You will need manuals for the phone system and voice mail. Hopefully you already have a programming or administration manual for the voice mail. Someone should have gotten this information when the system was first installed but that could have been many years ago.

What happens when you are waiting for that time? Do you hear absolutely nothing? Instead of being sent directly to your voice mail box, it may be sending callers to a voice mail branch where you would normally have a recording "press 1 for this, 2 for that" If there is no recording the system will wait for a response that the caller has no idea of and usually replay the message 3 times before defaulting to your mailbox (in this case a blank message). That is my best guess with the information I have from you so far.

Posted on Nov 02, 2007

  • Ben Jordan Nov 02, 2007

    If it rings for those 90 seconds then someone has seriously tweaked the no answer forwarding timer. Your extension has a timer setting for how long it waits for you to answer before trying something else (like the operator, or in this case your voice mail box)



    For the short term, try putting your phone in DND mode (no not disturb) when you know you are away from the phone. Try it out, it should send them right to your voice mail. But again... this relies somewhat on your system and how it is programmed.

  • Ben Jordan Nov 02, 2007

    Typo



    That is DND "Do Not Disturb" not 'no not disturb'

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

4 Answers

How do I get my cell phone to ring when I am called, it goes directly into voice mail & then says Missed Call.


Sounds like a programming issue. Contact your cellular provider, and have them reset your phone.

May 07, 2015 | Samsung Cell Phones

1 Answer

How do outside callers get my voicemail instead of the operators voicemail?I have a NEC Dterm80 phone model DTH-8D-2BKTEL.


Outside callers, only get an operators voicemail, when your phone can't be reached. For whatever reason. No contact to a cell, switched off, airplane mode, you name it.
Then when you have contact to the provider, you should setup your voicemail, the way your provider would like you to do.

Feb 03, 2015 | NEC Lands Phones

1 Answer

When I go into my voicemail and put in my password...TWO OF MY CONTACTS also appear on the screen under the password!!! I removed those contacts and then re-entered them into my phone and they reappeared...


Your new phone most likely does not have the bells and whistles to speak the name of the caller when you receive a call.

As for the names appearing when you call voicemail, those names could have similar numbers to your voicemail password. I hope this helps.

May 15, 2011 | Cell Phones

1 Answer

As the receptionist I take calls and then transfer them to the person the caller disires to speak with. For example, if I am on a call and the person I am speaking with would like to speak with my boss, I...


A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link http://www.public.carl.airpost.net/Pana/TDA/200_TDA_OM_06-121.pdf

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.

Carl

Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

How to forward a call to a virtual voicemail box


With the caller on the phone, press a "Voicemail Transfer" button, then the extension number and hangup.

OR

With the caller on, press FEATURE 14, then the extension number and hangup.

May 19, 2010 | AT&T Lucent MLS-12D Phone

2 Answers

My message light is still on after erasing the voicemail message. What can I do to turn the light off?


is the nec dsx telephone voicemail light red or green...?
if it's green, it's not the voicemail light, rather, it's the caller id missed call indicator. just look through your missed calls and it will go out... or if you have the admin software, go to class of service, station, and disable the caller-id alert lamp.
free download of admin software at our website http://www.nec-dsx.com

Aug 03, 2009 | NEC DSX Systems NEC-780025 DTR-1HM-1 BLACK...

1 Answer

Retrieve phone # of caller from a saved voicemail message?


For voice mails, you can check your call log and in missed calls deduce caller from the time of the message?!

Jun 02, 2009 | Motorola Mobility RAZR V3x Cellular Phone

3 Answers

I m getting a call from a unknown number ..he is bothering me and my family ..how can i get the name of that user...please help!!!


The person that left the "Solution #1" is incorrect. You can go to a website called Trapcall.com and set your phone up so that you can find out the number of the unknown caller. Unfortunately there is a small fee associated with this feature and it also disables your voicemail. I think it is worth it to have a solution for a troublesome caller.

Apr 13, 2009 | Cell Phones

Not finding what you are looking for?
NorStar T7316E Corded Phone Logo

617 people viewed this question

Ask a Question

Usually answered in minutes!

Top NorStar Lands Phones Experts

yadayada
yadayada

Level 3 Expert

78238 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Are you a NorStar Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...