When I press both volume buttons at the same time to mute, all I hear is where the battery level is and it doesn't mute. Anyone have the same problem or am I just doing it wrong?

Hi,

Please access the Camera Assistant Software:
a. On the task bar double-click the Camera Assistant Software icon , or from the Windows Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following: Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply. In the Audio Volume section, use the slider bar to increase the volume level. Verify that the notebook's volume is not muted. Pressing the Fn&End keys mutes the volume. Pressing the keys a second time restores the volume. Increase the notebook volume level by pressing the Fn&PgUp keys.

Thanks and regards,
Anil.B.R

Press the mute button again. If that doesn't work, then press the volume-up button until you can hear the popping noise of the volume adjustment.

Hi,

Please follow the below mentioned steps:

Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following: Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply. In the Audio Volume section, use the slider bar to increase the volume level. Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume. Increase the notebook volume level by pressing the Fn+PgUp keys.

Thank and regards,

Anil.B.R

Hi,
Please follow the steps below:
Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following: Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply. In the Audio Volume section, use the slider bar to increase the volume level. Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume. Increase the notebook volume level by pressing the Fn+PgUp keys.
Thanks and regards,
Anil.B.R

Camera Assistant Software:

a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following: Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply. In the Audio Volume section, use the slider bar to increase the volume level. Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume. Increase the notebook volume level by pressing the Fn+PgUp keys

Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following:
Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply.
In the Audio Volume section, use the slider bar to increase the volume level.
Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume.
Increase the notebook volume level by pressing the Fn+PgUp keys.

Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following:
Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply.
In the Audio Volume section, use the slider bar to increase the volume level.
Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume.
Increase the notebook volume level by pressing the Fn+PgUp keys.

This is how you use Camera Assistant Software:
a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following:
Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply.
In the Audio Volume section, use the slider bar to increase the volume level.
Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume.
Increase the notebook volume level by pressing the Fn+PgUp keys.

Please follow the steps mentioend below:

a. On the taskbar double-click the Camera Assistant Software icon , or from the Windows® Start menu, point to All Programs, Camera Assistant Software, and then click Camera Assistant Software. The Camera Assistant Toolbar location briefly displays on the desktop.
b. On the Camera Assistant Toolbar, click the Start Camera button and click on the icons on the software.
NOTE: If you are not hearing the audio portion of the video you created, try the following:
Verify that you do not have the audio capture muted. An X appears on the Mute button when Mute is selected.
Click the Functions button, and then click the Audio tab. In the Audio Output section, verify that the Digital Mic is selected from the Audio Device drop down list, and then click Apply.
In the Audio Volume section, use the slider bar to increase the volume level.
Verify that the notebook's volume is not muted. Pressing the Fn+End keys mutes the volume. Pressing the keys a second time restores the volume.
Increase the notebook volume level by pressing the Fn+PgUp keys.

From the manual:

1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.
2. Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the display.
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to your selection. LEVEL 5 is the default setting.
4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.