Question about Sansui DTV2760 27" TV

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Sansui I2I.21 System dead

Dear Sir,
This has to bring in noticed to you that I have purchased the Sansui Color T.V. Model I2I .21, Chasis No.790680102240, dated 24.8.2008 From Your Autharized Represantative
A.S ELectronics, E-36, Saheen Bagh Abul Fazal Enclave Part II Okhla New Delhi 110025.

This system already once have been repaired with in a 2 months from the Purchasing Date, Now problems once again raising is raising and system will be in under warrenty.

Thats why I have registered the complaint several times in your Custumer Care and your Autharized Represantative A.S Electronics, but no action have been taken from you and your represantative, My Complaint Details is mentioned Below.

Complaint No. DEL 1606090080
Mob. No. 09350850872
Address F-140/12 Saheen Bagh, New Delhi 110025

This Is very serious Problem because this irretating beheaviour of your represantative and you Spoils the brand name & Reputation of Sansui India and also your well organised reputed Colloborator VideoCon India Ltd.

I hope that you will definately shows your positive attitude towards saving your reputation and preciatiage.

Thanks & regards

Afzal Beg

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Posted on Jan 02, 2017

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SOURCE: Poor after sales service from Sansui

I am in th same boat. I tried to extract some useful contact info
from their global website, http://www.sansui-global.com. There
you will find the "World wide Distribution Network" link. Apparently, Sansui is represented by Vidoecon in India, and the products are manufactured in the Videocon plant in noida (?).

The BIG Problem is that Videocon represents 18 popular
brands (except a few like Sony, Sharp etc..) and enjoys 80%
of the TV market. They are the monopoly. PASS THIS WORD TO EVERYONE WHO WANTS TO BUY A NEW TV OR ANY OTHER CONSUMER EQUIPMENT

THEY ARE THE former DOT(currently BSNL) in present day India. A BIG MONOPOLY.

The page gives out the contact for distributor as

Videocon Industries Limited,
C-6 Ashok Steel compound,
CST Road,
Santacruz East Mumbai 400098, India
(91) 22 - 2652 8826
(91) 22 - 2652 6768

Try calling them, or write an email or speak to
anilkhera@sansuimail.com

See what happens. Pls. remember to keep the telephone bill,
email copy and approach the consumer court with evidences.

Pursue TV channel to air all there as a documentary. You are not afraid of TV cameras, are you ?

Good luck

Posted on May 26, 2008

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