Question about Whirlpool 21.8 cu. ft. Side-By-Side Refrigerator with PuR Filtered Ice and Water

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Ice maker Whirlpool model ED5GTGXNB14 iCEMAKER SLOW IN MAKING ICE CANNOT FIND THE WATER FILTER TO CHANGE IT. iT IS NOT A YEAR OLD

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Filter its on the kick plate @ the bottom of the freezer door,push the side button and the filter unlocks

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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Two things come to mind.

First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

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Jetguy77,

I have a 1993 year (16 years old now) Whirlpool side-by-side with icemaker, Model ED22PW. I have had similar problems with the icemaker - water goes in, freezes, but ice does not eject from tray. It has happened to this unit 2 times since 1993. It turns out the problem is not the thermostat. It is the icemaker motor module. The icemaker has a small synchronous (clock) motor that rotates the ice ejector. When it goes bad, the ejector does not rotate, either because the module timer had failed or the motor itself has failed. The solution is to go to your nearest applinace parts dealer and by a new "icemaker motor module" for Whirlpool Model (your model here). Mine cost $58.85 the last time I replaced it in 2006. To install the new module, you will need to remove the icemaker from the refrigerator. Mine has 3 screws that attach it to the side. Also unplug the power & control cable. The water tube slides out when you pull the unit forward. When you get it out, it is then easy to remove the motor module and insert the new one. You may have to reset the timer on the module to get the tray to fill completely.

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are the "fingers" of the icemaker pointed toward you and slightly up? if not the icemaker is internally broken . is the red light to the right blinking twice and then a one second pause? if not the emmitter is broken. is the black hose coming from the ceiling blocked with ice ? if so the water vave is broken allowing water to seep in hose and freeze. hope this helps.

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Check that you haven't turned the ice maker off in the menu.

thanks J

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