Question about Microtek SCANMAKER I900 Flatbed Scanner

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Microtek Scanmaker i900 made a few clunking sounds while scanning. Then once the scanning mechanism got to the back of the scanner it seemed to have gotten stuck and could not reverse. It bumps a few times then stops. Turning off and back on, the problem happens again with the bumping. I took the glass off and could not see anything out of place.

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Is your lock/unlock mechinism underneath in the unlock position?
I have a scanmaker 4800 and am assuming ours have basic similarities.
Mine has 2 round magnets that are visible when the glass is removed.
Once they fell out of place when I took it apart and I had to reglue them in. Is anything in the pathway of your carriage rail?(I don't know what else to call it) but a little wheel on the right side slides up and down this rail and maybe one of those little round magnets fell out and is blocking it.

Posted on Aug 21, 2009

  • coroon May 16, 2011

    Hi
    I would like to talk with u on prive.
    recently i bought that scanner microtek i900.
    please write me coroon at gmail.com
    its very important
    hope ull write
    best regards
    Arthur

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The scanner gear or the rubbrer belt in the scanner with moves the scanner lamp and mirror must been damange pls chek that

Posted on Jun 18, 2009

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This link should have user manual etc. http://www.microtekusa.com/ but unfortunately the site is down at the moment - try again later. on the singapore (east asia) site http://www.microtek.com.sg/Product.php?Product=Detail&P_Id=117&Kword=scanmaker%20i900&Select=All&FirstData=0#F-B nothing obvious based on your problem, but at least it means they still acknowledge the product and that they have to support it. maybe you can spot something yourself as well. If no luck with the US website then go to microtek.com and complain to any of the other sites. Their customer service should help. If no joy from this please post again, someone might know the software. Hope this helps :)

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