Question about Panasonic DP190 All-In-One Laser Printer

2 Answers

Error message: Check scanner unit E01-31

Hello, I have an error message as "Check scanner unit E01-31" on unit display and the alarm led is on. I configured the machine as described in the documentation. But, could not solve this one...Do you have an idea about this problem?

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  • SmartSnacks Jan 03, 2008

    Error Message E01-31

  • orkkuka Dec 06, 2008

    i am facing the same problem

  • hgates Jan 27, 2009

    How do I fix this?

  • margieo Apr 02, 2009

    same thing. We have three DP-190s and this is the main error message that happens on all 3.

  • Rudy0508 Apr 15, 2009

    My scanner wont slide through the length of the paper. It gets jammed up and screen reads "check scanner. Invested so much money in this garbage of a printer since I purchased from a local printer company. The Panasonic DP190 is junk. DO NOT RECOMMEND.

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2 Answers

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There are 2 ribbon cable that connects to the scanner lamp. The one closer to the front is the grounding cable. It connects to the metal plate by a ss plate. You can try fold a piece to fit between the ss plate and the ribbon cable to provide more pressure for the ribbon to the metal plate.

To access the ribbon, you need to take the ADF off by opening the document feeder cover, there is one screw that holds the ADF cover, unscrew that, and pil open the cover, then take the connector off, and then put up the document feeder, there is a lock in the back that u need to use a small screw drive to poke it to take the ADF off. Once the ADF is off, you can unscrew the 2 screws that holds the control panel, then disconnect the connector, then you can unscrew the screws around the glass and u can work on it.

Posted on Feb 03, 2009

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E01-31 Error Message

Scanner Lamp is not working,

Start with the Lamp then try the SPC board and last SC PCA.

Order of probability and cost!!!

UPDATE FIRMWARE TOO AS THERE HAVE BEEN MANY UPDATES TO THIS MACHINE!!

Posted on Jan 04, 2008

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Error EF


Hi,

The error code EF displayed on your fi-5750c scanner front panel explains Background switching mechanism alarm. The probable causes are:- Background detection sensor connector disconnected.
- Defective background detection sensor
- BW motor connector disconnected, Defective BW motor
- Defective background unit F
- Defective background unit B

You are rceommended to visit nearest Fujitsu service station for rectification.

Thanks & regards,
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1 Answer

Error 5b00


Hello, your error is about the ink absorber.

"Ink absorber full Japan:
[5B00]
Others:
[5B01]
P07 The ink absorber
becomes full.
Replace the ink absorber (ink absorber kit), and
reset the ink absorber counter."

This is the way to enter service mode:
"Start the printer in the service mode.
i. With the machine power turned off, while pressing the Stop/Reset button, press and hold
the ON button. (DO NOT release the buttons).
ii. When the Power LED lights in green, while holding the ON button, release the Stop/Reset
button. (DO NOT release the ON button.)
iii. While holding the ON button, press the Stop/Reset button 5 times, and then release both
the ON and Stop/Reset buttons. (Each time the Stop/Reset button is pressed, the Alarm
and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm
LED.)
iv. When the Power LED lights in green, the machine is ready for the service mode operation
and "0" is displayed on the 7-segment LCD.
2) Start the Service Tool on the connected computer.
i. When a button is clicked in the Service Tool dialog box, that function is performed. During
operation of the selected function, all the Service Tool buttons are dimmed and inactive.
ii When the operation is completed, "A function was finished." is displayed, and another
function can be selected.
iii If a non-supported function is selected, "Error!" is displayed. Click OK in the error message
dialog box to exit the error."

You can use the service tool to reset this error after you have enter service mode.
here is the service tool:
http://www.4shared.com/file/QptYmQTM/ServiceTool_V1074planet.html?

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1 Answer

Backside Optical alarm (G) when using Duplex option


Hi Rasha,

ADF backside scanning optical alarm (upper optical unit ADF) is E3 alarm. When there is an irregularity in the amount of light (ADF back), "E" and "3" will be displayed alternately on the function number display panel of the scanner.

Please check the followings:

1.Does the same symptom occur after turning OFF and ON the scanner?
2. Is the lower glass (white sheet guide) of the reading section dirty? Open the ADF, and clean the sheet guide (white part) and the glass.
3. Is the upper Optical unit ADF dirty? Are the cables damaged? Are the connectors connected properly?
4.E3: Is the upper lamp ON? Are the cables damaged? Are the connectors connected properly? Disconnect the SCSI cable and turn the scanner ON. Open the ADF and press ADF cover open sensor as shown below to see if the ADF lamps light which has to be replaced.

I would recommend to contact an authorized FUJITSU scanner service provider or the dealer where you purchased the scanner.

Hope the above information is helpful.

Thanks & regards,

ScanCare

Jun 12, 2013 | Fujitsu fi-4750C Flatbed Scanner

1 Answer

Printer not working.


Start the printer in the service mode.
i. With the printer power turned off, while pressing the Stop button, press and hold the ON
button. (DO NOT release the buttons).
ii. When the Power LED lights in green, while holding the ON button, release the Stop button.
(DO NOT release the ON button.)
iii. While holding the ON button, press the Stop button 2 times, and then release both the ON
and Stop buttons. (Each time the Stop button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)
Without the scanner (connect the operation panel unit.);
While holding the ON button, press the Stop button 3 times, and then release both the
ON and Stop buttons. (Each time the Stop button is pressed, the Alarm and Power
LEDs light alternately, Alarm in orange and Power in green.)
iv. When the Power LED lights in green and "Service Mode Idle" is displayed on the LCD, the
printer is ready for the service mode operation.

Start the Service Tool on the connected computer.
i. When a button is clicked in the Service Tool dialog box, that function is performed. During
operation of the selected function, all the Service Tool buttons are dimmed and inactive.
ii When the operation is completed, "A function was finished." is displayed, and another
function can be selected.
iii If a non-supported function is selected, "Error!" is displayed. Click OK in the error message
dialog box to exit the error.

(7) Main Main ink absorber counter
resetting
Set a sheet of A4 or Letter sized plain paper. After
the ink absorber counter is reset, the counter value
is printed automatically.

(8) Platen Platen ink absorber
counter resetting

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1 Answer

Fujitsu scanner light bar will not return to


Hi,

When you face such errors, please check if the Scanner panel displays-"E-0" and TWAIN displays- “The running system is abnormal. Please confirm the carrier lock has come off.”

The error is Carrier unit drive alarm. After power-on, carrier unit (FB) moves to home position, that is where the carrier unit locates when home position sensor is turned ON. If the home position sensor is not turned ON after the carrier unit has moved pre-defined steps, this error occurs.

Probable causes:
Defective sensor, motor, or carrier belt.

Also, please check the following:

1. Is there is any abnormal noise from FB motor when this error occurs?
2. Does any foreign object get inside drive unit or carrier unit?
3. Is CR belt tension loose? Loose belt should be tightened.

Hope the above information will be helpful.

Please revert if you have further queries.

Thanks & regards,

TechSatya

Mar 26, 2010 | Fujitsu fi-6130 Flatbed Scanner

1 Answer

The yellow lamp is flashing and printer dosn't work .My printer is pixma mp510 canon


How many times does it blink... 2, 3, 12....

2 times Carriage error [5100] An error occurred in the carriage encoder signal. - Carriage unit (QM2-3753)
- Timing **** film (QC1-9542)
- Logic board (QM2-3827)
- Carriage motor (QM2-3872)
3 times Line feed error [6000] An error occurred in the LF encoder signal. - Timing sensor unit (QM2-3878)
- Timing **** disk film (QC1-9597)
- Feed roller (QL2-1407)
- Logic board (QM2-3827)
- Paper feed motor (QM2-3873)
4 times Purge cam
sensor error
[5C00] An error occurred in the purge unit. - Purge unit (QM2-3754)
- Logic board (QM2-3827)
5 times ASF (cam)
sensor error
[5700] This error takes place when feeding paper from the
ASF after an error occurred in the ASF cam sensor.
- Sheet feed unit (QM2-3762)
- ASF_PE sensor board (QM2-3877)
- Logic board (QM2-3827)
6 times Internal
temperature
error
[5400] The internal temperature is not proper. - Logic board (QM2-3827)
- Carriage unit (QM2-3753)
7 times Ink absorber
full
[5B00,
5B10,
5B01,
5B11]
The ink absorber is full.
Error codes:
Overseas:
5B00: Main ink absorber
5B10: Borderless-print ink absorber
Japan:
5B01: Main ink absorber
- Ink absorber kit (QY5-0178)
1-5
Note: Before replacement of the logic board ***'y, check the ink absorber counter value (by service test print or EEPROM information
print). If the counter value is 7% or more, also replace the ink absorber kit (QY5-0178) when replacing the logic board ***'y, or
register the current ink absorber counter value to the replaced new logic board instead. [See 3-3. Adjustment / Settings, (9)
Service mode, for details.]
2-3. Other Error Messages
5B11: Borderless-print ink absorber
8 times Print head
temperature
rise error
[5200] The print head temperature exceeded the specified
value.
- Print head (QY6-0070)
- Logic board (QM2-3827)
9 times EEPROM
error
[6800] A problem occurred in writing to the EEPROM. - Logic board (QM2-3827)
10 times VH monitor
error
[B200] The internal temperature exceeded the specified
value.
- Print head (QY6-0070)
- Carriage unit (QM2-3753)
- Logic board (QM2-3827)
12 times PG position
error
[5C10] An error occurred in the PG motor during purging
operation.
- Sheet feed unit (QM2-3762)
- Logic board (QM2-3827)
- Purge unit (QM2-3754)
15 times USB Host
VBUS
overcurrent
[9000] The USB Host VBUS is overloaded. - Logic board (QM2-3827)
19 times Ink tank
position sensor
error
[6502] None of the ink tank position is detected. - Spur base unit (QM2-3750)
- Logic board (QM2-3827)
20 times Other
hardware error
[6500] The PCI bus error is detected by the ASIC. - Logic board (QM2-3827)
22 times Scanner home
position error
[5010] The scanner unit cannot detect the home position, or
the scanner unit warming-up is not performed
properly at power-on.
On the LCD, "Scanner is not operating correctly." is
displayed.
- Scanner unit (QM2-3775)
Alarm and Power
LEDs lit
ROM error,
RAM error
A flash ROM or RAM checksum error occurred at
hard-power-on.
- Logic board (QM2-3827)

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2 Answers

I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.


Hello,

Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?

If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.

This error is detected when one of the followings occurs:

1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)

2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.

In order to assist you with your scanner issue, Please provide the issue details with error message.

If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.

Hope the above information is helpful.

Thank you for contacting FixYa.

Regards,

TechSatya

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1 Answer

Fi-4120c2 error Code


Hi,

The scanner does self-diagnostic when receiving Read Command (to start scanning) and displays the result if any error or alarm is detected.

Error code-E3 in Fi-4120c2 scanner means "Light intensity check" . When this error is displayed on the scanner panel, TWAIN displays the following error-

" Irregular status is detected in scanner. If this status recurs after power cycling, please give following Sense key and ASC code to your service provider.
If ASC code is the following, please confirm following status before power cycling’
- When ASC=0x580, confirm if the shipping lock (if any) is set at “Release” position.
- When ASC=0x680, clean the sheet guide (white part) in ADF.
(Error Code DS42001)

E3 explains Optical alarm (back). This alarm occurs if the gain adjustment of the CCD amplifier does not succeed at a READ command for the first document, or during scanning.

Probable causes:
- The lamp, the optical system or white sheet guide is dirty.
- Defective lamp or CCD.
- Connector disconnected

To check and resolve the issue, lease follow the steps provided below:

1. Is sheet guide (white part) in the reading position dirty?
#Open the ADF and clean the sheet guide (white part) and the glass.
2. Is the lamp ON?
3. Are the cables damaged?
4. Are the connectors connected correctly?
#Disconnect SCSI cable and turn the scanner ON. Open the ADF and press Cover open sensor to see if the lamp lights. If not, the error is caused by the defective lamp.
5. Is the optical unit dirty?
6. Are the cables damaged?
7. Are the connectors connected correctly?
# Check and Clean (ADF back):
# Check if inside of the grass for Upper unit ASSY is dirty. Clean inside of the glass of the dust cover.
9. If the issue still persists, then you may have to replace Optical unit.

Hope the above information will be helpful.

Please revert if you have further queries.

Thanks & regards,

TechSatya

Oct 08, 2008 | Fujitsu fi-4120C Path-Through Scanner

3 Answers

Fujitsu M4097D error about Front side optical alarm


HI,
I work on the fujitsu scanner hotline. This message means that the optical unit needs to be replaced, there will be very little you can do to fix this problem.

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