Question about Philips GoGear HDD075/17 MP3 Player

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I don't know how to upgrade my Philips mp3 player. Does anyone?

I cannot upgrade my mp3 version because I don not know how.

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  • 338 Answers

What exactly do u wanna upgrade?
the memory capacity in it, have more space on the internal memory device
or the software?

plse lemmie know,

Posted on Jun 18, 2009

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1 Answer

My mp3 philips won't come on


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 26, 2009 | Philips SA3025/37 Flash MP3 Player

1 Answer

Mp3 not showing up on Windows Media player 11


Download the latest version of the Philips Deivce Manager from Philips website and use the Update option on the new version. This player requires a firmware upgrade to make it compatible with Windows Media Player 11, and the Update function in the Philips Device Manager will perform this for you.

-Tha Mp3 Doctor

Mar 16, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Phillips mp3 player


Download the updated version of the Philips Device Manager from Philips website - only the updated version will enable you to get the correct firmware upgrade that will resolve your issue. Once you have downloaded the new Philips Device Manager, open it with your mp3 player connected to the computer, and click the Update tab - it will update the firmware on the player, resolving your issue.

-Tha Mp3 Doctor

Feb 11, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I'm want to get rid of that "go to philips.com to register". Is there a way?


If you update the firmware on the player, it should disappear after 5 powerups. To get the firmware upgrade, download the latest version of the Philips Device Manager from Philips' website, install the new Device Manager, and then click on the update button inside the new Device Manager. Very annoying, I know.

-Tha Mp3 Doctor

Jan 12, 2009 | Philips SA3025/37 Flash MP3 Player

1 Answer

Gogear sa5125/37 lost softwear got from site still dont work


Download the user's manual also from the website - it will let you know what to do next. I have written an article that you can see in the "Tips & Tricks" section on how to download songs to your Mp3 player using Windows Media Player 11.  Make sure you get the firmware update before using Windows Media Player 11, however: Philips issued a firmware upgrade for this model to correct the freezing issue.  You can't use the version of the Philips Device Manager that came on the installation CD.  You have to go to www.philips.com/support, enter your country, enter your model #, click on SA 6045/37 without the B, and click on the Software & Drivers link.  Within the software & drivers link, you must download the link underneath "Device/Firmware Manager" - this will give you the latest version of the Device Manager.  Using the new Device Manager, connect your mp3 player to the computer and click on the "Update" button within the Philips Device Manager.  This will upgrade your player's firmware, and fix the freezing issue.
-Tha Mp3 Doctor

Sep 13, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips 4gb mp3 player


Actually ma computer has been formatted nd nw i m not able to connect my mp3 to my pc..........plz can u help me...

Sep 09, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Philips GoGear mp3 model: SA1300


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA1333 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 03, 2008 | Philips SA5125/37 MP3 Player

2 Answers

Major problems


You have to run the "Repair" function in the Philips Device Manager to remove this error message - see Philips website or call them for details.

Then upgrade the firmware:
Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
-----
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 02, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Device driver problem


Grab the software directly from the Philips website at www.usasupport.philips.com - enter in your model #, click on software and drivers, then click on Device/Frimware Manager - this is a more recent version than that found on the installation CD.

Also, you can follow the FAQ process on the website which says "Player not recongized by PC"

If that fails, do a repair and a firmware upgrade:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the firmware upgrade by clicking on the update tab in Philips Device Manager. The firmware upgrade should resolve the issue permanently.

Jan 18, 2008 | Philips SA920017 MP3 Player

1 Answer

Philips HDD120 MP3 Player Problem


Go to http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#1792680

and follow the instructions on how to rollback to Windows Media Player 10

OR:
Dowload the latest version of the software from the Philips website - this will uninstall and reinstall a good verison of the Philips software. and then you should be good.

Difficult and timely - a bit. But the only way to save the player.

-Tha Mp3 Dcotor

Jan 09, 2008 | Philips HDD120 MP3 Player

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