Question about Endless Summer 2009 Open Flame Patio Heater

3 Answers

Pilot lights but main burner won't

I can push in the control knob and push the pilot and i get it to light. but even when i hold in the control knob in for over a minute, once it's released the pilot goes out and i can't get the main burner to ignite.


thanks, jeff

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Pilot lights but main burner won't

Sometime if the heater has been sitting for days spiders get into the burner area or the area between the tank and the burner and make a web blocking the flow. I have taken a compressed air in a can like the ones you use for computers laptops and blow air up the shaft and around the burner wait 2 minutes then try again. Sometimes it takes 2 or 3 blowouts to work.

Posted on Aug 21, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Pilot lights but main burner won't

Brand new unit doing same thing out of the box. I believe its the thermcouple safety sensor is bad. Left message for the company. bought at costco may just have to haul it back to them let them deal with it. Good luck all - seems to be a common problem - the h/w store guys knew what it was right away.

Posted on Sep 12, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,889 Answers
Re: Pilot lights but main burner won't

There seems to be a problem with the inflow of gas into the burner..Check the connection for any blocks, loose contacts etc.,

Posted on Nov 01, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I changed the thermo coupler and the pilot light does stay lit but the burners won't light

If you are referring to a gas fireplace:

  • Make sure the pilot knob is turned from "pilot" to "ON" or it will never run.
  • If the pilot knob is "ON", and the pilot is lit, but the burner won't light, it could be a bad Thermopile. The thermopile is the other safety mechanism in the pilot assembly that controls the burner.

Dec 19, 2012 | Heaters

1 Answer

RHFE Rinnai 551FT gas heater is not working after 7 years

see this steps and fix it. God bless you
If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
If there is an exploding sound when the burner ignites, adjust the pilot to a higher setting and clean the pilot orifice and the burner ports.
If the burner takes more than a few seconds to ignite, clean the pilot orifice and adjust the pilot light.
If the burner flame is uneven, clean the burner ports. If the burner flame is very yellow, clean the burner; open vents in the furnace room to provide more air; adjust the burner air shutter.
To light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps:
Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

Sep 30, 2012 | Heaters

1 Answer

Burner won't light, pilot is burning just fine.

Once you get the pilot to light and stay lit did yall move the burner knob to the ON position? Is the temp knob all the way up?

Nov 27, 2011 | Procom Heaters

1 Answer

I accidently turned the pilot off and I can't get it to turn on Williams Model# 2001622

Turn the control valve to the PILOT position and push down and hold it in. Press the Ignitor Button and continue to hold the Control knob down, once the pilot lights. Wait one minute, release the Control Knob and if the pilot remains burning, turn the Control Knob counterclockwise to the ON Position. If after the burners light and burn for a few minutes, you can turn the Control Knob back (Clockwise) to the Pilot position (if you don't want the heater to come on automatically) and the pilot should remain lit.

Hope this helped to get you back up and burning.

Mar 30, 2011 | Williams Heaters

1 Answer

How do i light the pilot?

Turn the Gas Control Knob inside the heater compartment from OFF to PILOT. Push in the knob and hold it, at the sametime push the ignitor button (will probably be a Red button). Once the pilot lights, continue to hold the Control Knob down for one minute. Then ease off of it. If the pilot stays lit, turn the Control Knob to the ON position. The burner should light, if the Thermostat is set higher than the ambient temperature in the house. If the Ignitor button doesn't work, you can match light the pilot. Just be careful and follow the instructions above, once it's lit.

Hope this helps solve your problem.

Feb 23, 2011 | Williams (5009622) Ceramic Gas Wall...

1 Answer

How di i light the pilot light

Be sure that the gas line to the heater is ON.

Looking at the Control Knob on top of the heater, you note that he knob has 3- positions: OFF, Pilot, ON.

Turn the control knob to the Pilot position and push down on it. If it does not go all the way in and your do not feel strong pressure pushing back at you, it is not directly in the pilot position. (Reposition the knob slightly and try again). Once You're sure the knob is directly in the pilot position and the knob is depressed, continue to hold it in and press the Ignitor button next to it. You will hear a loud click. If possible, watch the pilot assembly inside the heater when you do this. That way you can see if the pilot lit the first time. If not repeat, pushing the ignitor.

If the gas line had been turned off to the heater, the pilot may not light the first couple of tries, due to air being in the gas line. If that is the case, hold the control knob in until you smell gas, let off, wait 5 minutes and repeat the lighting sequence.

Once the pilot does light, continue to hold the control knob in for 1 minute. This will allow the Thermocouple to heat up completely. Ease off the control knob and the pilot should remain lit. If it does, turn the control knob to ON and the burner will light.

Now you're ready to set the temperature or comfort level. You do this by raising or lowering the flame height. The higher the flames, the more heat it puts out. The lower the flames, the less heat it puts out. The stripe on the knob represents the flame heights - Narrow stripe, lowest setting, widest strip, highest setting. Or your specific model may simply say Low, Medium, High.

If you do not have the Owners Manual for this heater go to
click on Wall Heaters and enter the Model Number of your heater. You can then download and print the Owners Manual.

Hope this helped to get you up and runnig.

Feb 20, 2011 | Vanguard International Blue Flame - Large...

1 Answer

How do i light pilot light?

Remove front cover,or just lower section if you can. they usually just need to be lifted up about an inch or so and pulled out. However some have covers that snap in place. After you remove cover locate gas valve. It should have a control knob on top with markings for on, off, and pilot. Set control to pilot. Follow lines from gas valve to burner compartment, one goes to main burner one ,small copper colored line is the thermocouple, other line is the pilot. Turn thermostat down as far as it will go. Make sure gas supply valve in line to heater is on and then depress pilot control , when you have pilot control depressed have a match or other small flame source close to pilot assembly. If it lights then hold down on pilot control for a couple of mins. Slowly release pilot control and if it stays lit turn gas control to on. Turn thermostat up to call for heat and burner should light. If pilot doesn't stay lit when you release pilot control then try again holding pilot down longer. If it still won't stay lit then thermocouple will need replace. Good luck. Thanks

Nov 22, 2010 | Williams 6508732 Gas Heater

1 Answer

Greenhouse Heater pilot light will not stay lit

replace the thermocouple. it is a small copper tube that screws into the gas valve and goes to the pilot assembly. a good haedware store that sells heaters will have one. they come in various lengths 18"-48".

Nov 30, 2009 | Heaters

1 Answer

I have what looks to be an old monterey wall-mounted gas heater. the lighting instructions are illegible, and i have never lighted such a unit. i can't even find a model number on it. i need to light the...

look at gas valve, there should be a knob on valve, turn knob to pilot and push button in and hold, the silver tubing coming off valve follow it under the burner, as your holding pilot button down light the endunder burner, if flame appears hold pilpt button down for about a minute then change valve to on and pilot should stay lit, if pilot goes out redo and hold longer, the thermocouple may need to be cleaned.

Oct 27, 2009 | Heaters

1 Answer

Re Williams 3003622 Heater Please advise how to ignite pilot light.

You will first need to turn the control knob to pilot. Then depress the control knob button and hold it. Then press the push button piezo igniter several times until pilot lights or open pilot inspection cover and manually light pilot with match/lighter. You may need to hold the control knob for at least a minute. Then release the control knob and if the pilot stays lit then turn the control knob to on. If it does not light then repeat the process again.

Oct 27, 2009 | Williams 3003622 Ceramic Wall Mounted...

Not finding what you are looking for?
Endless Summer 2009 Open Flame Patio Heater Logo

675 people viewed this question

Ask a Question

Usually answered in minutes!

Top Endless Summer Heaters Experts


Level 3 Expert

1772 Answers


Level 3 Expert

57192 Answers

Tim Whalen

Level 3 Expert

3056 Answers

Are you an Endless Summer Heater Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides