Paper gets wrinkled in the paper guide and gets stuck
When coping, the paper will get stuck and wrinkled in the paper guide. One of the 'forks' if you will, is not in the same position like the others. All of the others are in a down position and are against the roller, but this one is not even close to the roller. What is wrong?
Re: Paper gets wrinkled in the paper guide and gets stuck
The "pick-off fingers" are supposed to be contacting the roller. They have tension springs that pull them down. One of yours have come off, or possibly the finger has broken off where the spring connects, so now the paper is running into it rather than crossing over it. In the interest of saving a service call, and time. You can simply twist it off with a pair of pliers. Be careful not to bend any brackets/housings. It will run fine with 1 removed. Eventually the fuser rollers will need to be replaced in your machine, and you can have a new finger installed if you want. Please rate me. :)
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It is possible there is some foreign material within the system specially stuck up in the rollers or the drive and so the feed of the paper tends to make the wrinkles.
Also the alignment of the ROLLERS must be clean so as to make the paper be drawn into in EQUAL force , if not the paper will move sideways and cause damage to the paper.
I hope this will be of Help for the HP LaserJet 1300 Paper Jam Trouble Shooting:
See the product user
for information about clearing jams from the printer.
Make sure that the paper guides are
adjusted properly. Slide the guides against the sides of the stack in
the main input tray or the priority input tray to center the page. Make
sure that the guides are not adjusted too tightly.
The media input tray might be too
full. Remove some of the sheets.
Make sure that the media being used is
not wrinkled, folded, or damaged.
Make sure that the printer is clean.
See the product user guide
for information about cleaning the printer.
If printing to the straight-through
output path, close and open the door again to make sure that the green
release levers are closed.
The paper might not have been removed
from the main input tray before the tray was refilled. Always remove
paper form the main input tray before refilling it.
Output capacity might have been
exceeded in the paper output bin. Do not allow more than 125 sheets of
20-lb (75 g/m2) bond weight paper to fill the paper output bin (less for
The pickup roller or printer
separation pad might be dirty or damaged. Clean or replace the part.
(See the product user guide
for information about cleaning and replacing the pickup roller and
printer separation pad.)
Remove the paper and make sure it's not curled or wrinkled.
Fan the stack to make sure the sheets are separated.
Open the paper support and pull up the extension.
Extend the output tray.
Flip the feeder guard forward. Squeeze the edge guide and slide it left.
Insert paper, printable side up and short edge first, against the right side and beneath the tab.
You can load up to 100 sheets of 20 lb plain paper or up to 20 sheets of photo paper.
Slide the edge guide to the edge of the paper, but not too tightly.
Follow these guidelines when loading paper:
Do not load paper above the arrow on the edge guide.
If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
If you're printing on both sides of the paper, try loading fewer sheets.
If it's wrinkled when it ejects, the paper may be damp or too thin.
Do not load paper with holes punched in it for insertion in a binder.
Load the printable side face-up. It's often brighter or whiter than the other side.
Load letterhead or preprinted paper top edge first.
If you experience paper feeding problems, try loading fewer sheets.
If you're using special paper, check the package for special loading instructions.
Follow these steps to reload paper in the Automatic Document Feeder:
Remove the paper and make sure it's not curled or wrinkled.
Tap the originals on a flat surface to even the edges.
Move the edge guides outward.
Insert the originals face-up. You can load up to 30 letter-size sheets at a time. If you load legal-size sheets, insert only 10 sheets at a time. Make sure the originals are not creased or folded and do not have tape, staples, or other materials that could obstruct the feeder.
2 reasons: 1. Was there a paper jam prior to this problem? It could be that the paper was pulled out and a small bit of it is stuck on the pins that guide the paper from the heat roller. If no torn jammed paper prior to this issue, then check out 2.
2. the heater/roller is damaged and needs to be replaced. I would suggest you take it to your nearest HP dealer to properly diagnose this for you.This would save you unnecessary cost in trying to pull it apart and causing more damage to it.
Sounds like someone got something stuck in the ADF (Auto Document feeder). See if it looks like the paper is really getting wrinkled up more on one end than the other and focus on that side of the feeder. I have seen post it notes cause this problem. People put in their originals and forget to remove post it notes before feeding the documents through. They come off and get stuck in the feeder. Without more detail it is hard to say what is stuck in there but it sounds like there is something impeeding the paper path. Shine a flashlight in there to see.