Question about Xerox Phaser 8400 Laser Printer
The problem started after the printer jammed when trying to feed photo stock paper via tray 1 (auxilary sheet feeder). The photo paper didn't feed correctly and the printer tried to feed 8.5x11 paper at the same time from another tray. After clearing multiple jams, resetting the printer, clearing the job; paper continued to jam in the front end of the printer. Eventually the above error popped and the printer has been non functional. Its out of warrantee and my employer no longer has a maintenance contract for repair. Is there anything I can do to reset the unit and/or possibly repair it. One other thing I did manually rotate the drum to clean it of excess consumables.
You manually rotated the aluminum drum? Since you did that, I would suspect you have the print head wiper blade stuck between the drum and print head. The code you are getting it caused by the print head not being able to move freely.
The jamming is probably due to a bad registration clutch. Common failure on that machine.
You can go to Xerox.com, there is under documentation and drivers a parts list for that machine. You can reference the wiper blade and get the clutch part number there.
Let me know what other information you may need. I will be glad to help you get it running again.
Posted on Jun 18, 2009
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Posted on Jan 02, 2017
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