Question about HP PSC 1315 All-In-One InkJet Printer

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Hp director error

Nothing gets printed on paper after giving print command..HP dirctor is not opening..what should i do...

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Re: Hp director error

Try change the ink cartridges, i strongly suggest genuine ones

Posted on Nov 03, 2007

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1. A temporary scanner start up error.

2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.

3. Replace the scanner ***'y.

4. Replace the engine board.


Sep 12, 2012 | HP LaserJet 2300 Printer

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How to fix this error in printer hp p2055dn ''manual feed press ok for available media into tray 1

Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Aug 01, 2012 | HP LaserJet P2055d Printer

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Used to print fine, however, recently, has become EXTREMELY slow, also, when tried to go to HP Director to check setting, will not open?


This issue is a result of the automatic paper type sensor misreading the colored paper as photo paper.

Follow these steps:-
  • Click Start , point to Settings , and then click Control Panel.
  • Double-click Printers and Faxes .
  • Right-click the appropriate all-in-one, and then click Printing Preferences .
  • Click the Paper/Quality tab and under Type is select Plain Paper .
Have a nice day...don't forget to rate the solution.

Feb 19, 2010 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

Lost HP Dirctor Icons

Please confirm the version of Internet Explorer you are using If it is 8.0 or 7.0 then I would suggest you to please degrade the Internet Explorer version to 6.0 because HP Director is not compatible with IE 7.0 or 8.0. You can alos check for the scanning file and you can find it at

please click on Start button -> My Computer -> C: Drive -> Program files -> HP -> Digital Imaging -> Bin -> hpqscnvw.exe whe you will double click on this file, it will give you an interface to scan.

you can also click Start button -> all Programs -> HP -> HP Director (if it is there)
then right click on the HP Director and click Send to -> Desktop, it will create a shortcut on the desktop.

I hope it will work for you.

Dec 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

My printer won't print from the computer command; it will print fax or copy a paper.


Nov 04, 2008 | HP Officejet 5510 All-In-One Thermal...

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InkJet printer was working fine until 2 days ago. It will not print

hp psc 1100/1200series all-in-one

hp director icon wont respond

Feb 19, 2008 | HP DeskJet 648c InkJet Printer

1 Answer


Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.

Jan 12, 2008 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Paper Jam message when NOT jammed

Close all the running programs/applications on your computer.

1. Click Start --All programs - HP - HP Director/Solution center.

2. In Hp Director/Solution center Click Start - Settings - Print Settings - Printer Settings

3. Click on the Features tab. Set the Paper Type to Plain paper and Paper Size appropriately.

4. Click Ok. Close HP Director/Solution center.

Open the application and try printing.

Thank you.

Dec 23, 2007 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

I can't get access on my PC to the HP Director.

Hi Seaner, I would suggest removing HP Director from the computer using Add/Remove programs in the control panel and then reinstalling. If that doesn't work let us know what operating system you are using, any error messages, problems, or changes that lead up to this situation. Also don't forget to rate this posting when done.

Feb 09, 2007 | HP PSC 1315 All-in-One Printer

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