Question about Brother IntelliFax-2820 Laser Fax

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"Toner Low" keeps showing

I just replaced the toner cartridge but the "Toner Low" message has now reappeared. What should I do if anything???

Thanks!
Meridy

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Hi Meridy!
There could be a few reasons for the Toner Low msg you're getting.

  1. The toner wasn't evenly distributed when the cartridge was changed (shake gently from side to side before installing)
  2. The cartridge wasn't properly installed (ensure that the lock lever "clicked" into place
  3. The corona wire wasn't cleaned when changing the cartridge or the the blue tab wasn't put back in place (this is less likely the issue but still a possibility)
  4. The new toner cartridge was old and is now defective
I hope this helps with your problem. All the best!
Greg

Posted on Jun 17, 2009

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