Question about Toshiba Satellite A135-S2386 Notebook

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Fingerprint scanner- can't access settings

Same error as below- did anyone get a fix for this?

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Install properly the program of fingerprint scanner...

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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unable to obtain authentication input/output error has occured.
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HAVEA TOSHIBA LAPTOP WITH A FINGERPRINT IDENTIFIER TO OPEN WINDOWS, WANT TO CHANGE THE FINGERPRINT TO MY DAUGHTERS. HOW DO WE ACCESS THIS?


dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
  1. In Windows, double-click the VeriSoft Access Manager icon c00897921.gif in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
  2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
  3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
  7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
  8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
  9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

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1 Answer

I have H P Pavillion DZ6500 which I just upgraded to Windows 7 Professional. The Verisoft Access Manager that drives the fingerprint scanner is not compatible with Windows 7. Any suggestions?


Hi:
I fought the same thing with another fingerprint scanner, and even spent some quality time speaking with Micro Soft Technicians....It seems they are not really supportive of fingerprint scanners,And forget getting any support for Window 7, 64 Bit version. My fingerprint scanners were Microsoft brand, and still no 64 bit support...

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HP --Bioscrypt Verisoft fingerprint reader -- Error


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Finger Print Scanner


Hi again. Give me your email adress please, for me to send you the required upgrades. Read my other post in the other section you've wrotten and you will have the instructions on how to do everything there. Thanks.

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