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Get blank copies no error message

Get blank copies. There are no error messages.

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Check primary carona, sepration carona wires

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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I tried changing the the size to a reduction. It took the sheet from the top and copied it at a reduced size with no problem. Then I switched back to normal size and it worked just fine. I would have never thought to try a different size without your suggestion. Thanks for the help
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first try to make a copy and check if you get the same error message..
if you get the same error message..try these steps..
1)connect the printer directly to the wall outlet..and try to make a copy..if you get the same error message..then go the next step
2)unplug the power chord from the back of the printer..press and hold OK and CANCEL buttons together..
3)while pressing these two buttons plug in the power chord to the back of the printer..after you plug in the power chord do not release the buttons untill the screen goes blank..
4)once the screen is blank release the buttons and turn ON the printer..
5)wait for the printer to complete the initialization..
6)then try to make a copy and check if it is copying successfully..
if not machine should be replaced because scanner bulb is not getting enough power or scanner bulb is gone bad..
please try these steps and let me if the solution has worked

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open the door and look for a unit that has some small hair like wires, are they intact or is one missing /broken???

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are you sure it clicked into place? did you move a lever to take out the cartridge?

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Error Message - System Error E000


Does a page come out? just blank? How old is your cartridge, did you pull the tape out? Need more info to help.

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