Question about HP (392571-001) DVD RW Burner

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I tried a cd on different laptops , it works

But now, it fails with hp laptop. i cannot run ubuntu live cd with my laptop.

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  • 76 Answers

There can me many solutions,
1. first one and the most possible problem is the malfunctioning of the drivers.to solve this plz uninstall ur DVD ROM drivers from the driver manager and then restsrt it, when you will restart the system it will automatically say that new hardware has been fonded and drivers will be installed automatically just wait for that.Restart again, and u will find it runnig.

2. might be lens of it is cracked, dusty so check tht.
3. Might be u have denied it from reading through BIOS.
4 Also check that you have not taken the aceess rights of users from reading CD/DVDs


1st step will solve the problem. IF not than ur CD ROM is corrupted please rush to nearest service center

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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