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Magic Jack- Other person hears beeping eve...




By 4651273 on Jun 17, 2009

" "
my mother in law always complains about hearing beeping while I talk to her using magic jack. I've tried everything I can to fix this

Best Solution

posted on Jul 08, 2009
Helpful)

amyo46

Rank: Apprentice 
Rating: 88%, 2 votes
You can use Magic Jack customer care at http://www.magicjack.com/2/customercare.asp

I talked to 3 operators. The long and the short of it is that they had me:
1. remove a Majic Jack related folder from an applications folder
2. insert MJ1 and MJ2 in the Windows Firewall exceptions
3. format the Majic Jack software "drive"....and then install an upgrade.

Based on this, I think the problem crops up in the Majic Jack software. So far, it has fixed my problem, though I've not made a long call yet.

I found the Majic Jack operators very helpful. Be sure to have them step you through this.

Good Luck!

Amy
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Solution #2

posted on Jul 25, 2009
Somewhat Helpful)

alik57204

Rank: Apprentice 
Rating: 75%, 1 votes
I've had this issue since day one of taking it out of the package. I've gone through step after step with MJ customer support and nothing helps it. Some days the beeping is on both ends of the conversation which is so annoying. From what I have read on other forums, there was some sort of a software upgrade in the beginning of June that screwed with alot of the MJacks. People that were never having a problem, encountered the beeping at the upgrade. There was a "fix" later in the month but it hasn't helped mine.
It can be annoying while on a call, I don't use if for business purposes so I just put up with the "beeping." The $10 a year I'm paying for the MJ is a lot easier to take with the beeping than the $40 a month I was paying ATT for a clear line.

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Solution #3

posted on Jul 28, 2009
Not Rated)

emall44

Rank: Apprentice 
Rating: 0%, 0 votes
Magic jack beeping sound. I hate it. can this be gotten rid of?
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