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Tivo gets stuck, freezes and powers up reapeatedly

The Cable company sent out two service men to bring in a new box with HD for my TV and installed it. Since then the Tivo seems to freeze for a few seconds while watching something i taped and then it just got worse, as it starts to play it will freeze and got to black and power up again. So any show i start watching on my Tivo will not last too long before it freezes and repowers. Can you help?

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Re: Tivo gets stuck, freezes and powers up reapeatedly

maybe the HD box is not compatible to your TV! or you need the setting right! may i know the model of the TV and the HD box?

Posted on Nov 01, 2007

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Tivo Premier xl4 won't work right with Charter Cable tuning adapter

You need to have a cable card from Charter inserted into the TiVo, and it'll have to be "paired" with the equipment at the cable company's head end, and on top of that, if they do what's called Switched Digital Video, where some channels have to be specifically asked for every so often to get put on the cable at "some carrier frequency", you need what's called a tuning adapter which is a separate box that connects to the TiVo via a USB cable, and which also connects to the cable company cable (best way is with cable splitter so that one leg "dead ends" at tuning adapter).

First you need to take the tuning adapter out of the system entirely and make sure the cable card is working. Then you can add it back into the mix.

And you may need to harass Charter's customer service department a lot to get this stuff to actually work.

A good place to ask further questions about this is the TiVo Community Forum (which is not an official TiVo, Inc. site), which is where lots and lots of knowledgeable TiVo users hang out and help each other.

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the IR is located next to the power button and you will have to select pioneer as your cable box brand and it will work fine

Jul 28, 2010 | Samsung TV Receivers & DVRs

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I have 2 Tivo HD XL boxes with CableCards and I receive all channels one one box but am missing channels on the other box.

Missing channels are a sure sign that your CableCard is not paired correctly or is defective. Sometimes, the issue can be as simple as a clerical error, where the serial number of the CableCard was not entered correctly into your cable provider's system. Call your cable company and have a tech come out to take a look at your CableCard configuration.

May 30, 2010 | Tivo HD XL DVR HD DVR

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My tivo HD is not broadcasting or recording in HD

As far as I know, you need the cable cards to get HD through the Tivo, because they're what does the HD decoding and output.

Jan 18, 2009 | Tivo HD

1 Answer

I'm getting cable channels but no high def

Your TiVo is only recording basic cable (i.e., channels it can receive without a cable box). You will need a digital cable box from your cable company to record channels above 99. If your TiVo is a Series 2 you will not be able to actually record in HD either. You should be able to record the HD channels from the cable box, but they will not be HD quality. (This is my current setup and while the picture quality is much better than basic cable, it pales compared to bypassing the TiVo and watching HD directly off the cable box to the TV.)

Dec 23, 2008 | Tivo Series2 TCD649080 Video Recorder

1 Answer

TiVo installation

Since the Series2 doesn't do HD, you don't need any fancy connections, and it's pretty simple to hook up.

1) Disconnect the cable that's connecting your cable box to your TV, from the TV end.
2) Connect the end that *was* connected to your TV, to the "input" on the Tivo.
3) Get another piece of the same cable (coaxial cable), and connect the output of the Tivo to the input on your TV.

That's it.

You may just need to go to Best Buy and get a piece of coaxial cable to connect the Tivo to the TV.

If you need further help, let me know.

Dec 15, 2008 | Tivo Series2 Digital Video Recorder...

1 Answer

Tivo won't change my TV Channels anymore with direct cable

I re-did the guided setup in the Tivo under Messages & Settings/Restart-Reset System/Restart menu section in Tivo. Once I did that, it cleared this issue, even though I didn't have to change any of my settings thru this guided setup. I tried a reset alone first, but that did not fix it. Only this fixed it. We had lost both power and cable during a recent tree fall in a storm, and when both were restored, this problem started. I have a cable coax directly in the back of the TV (no cable box/IR etc) and the system is on a home wireless network. I actually have 2 identical Tivo's in the house set up the same way but only one had this problem. The other worked no different after the outage.

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Connecting my Humax Series 2 Tivo to a Motorola HD DCH3416 Cable Box

Yes, the Tivo will just record in standard definition, instead of high def.

You can still hook the two up together, though.

What I would suggest (and have done in the past) is this:
Split the cable coming out of the cable box.
Hook one up to your HD cable box, and the other up to the Tivo.
Hook the output of your HD cable box to one HD input on your TV
Hook the output of your Tivo up to a different (non-HD) input on your TV.

This will allow you to watch HD while recording standard definition, and vise versa.

Running the HD through the Tivo will work, but will limit you to not be able to watch HD through it.

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TIVO DVR : Won't Change Channels

Set up your infrared blasters connected from your IR port on the Tivo and by placing the two lead lights in front of your cable box so it (the cable box) can read the signal.  Then go to Channel settings accessed through Tivo Central and follow the questions. It will ask you to change channels until the remote is working correctly.  This all worked on a different "input" on my Mitsubishi TV (it has multiple inputs.  I have the cable input on a different "input" to make it work.  Hope this helps.  Call TIVO tech assistance because they are the ones who talked me through this.

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