Question about HP LaserJet P2015dn Printer

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Led on problem after half wormmingup

Pls ready led and up and dwn led is cont. on in hp lj p2015 how to solved this problem

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  • krishenterpr Jun 17, 2009

    pls give me a solution

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  • 102 Answers

Hi,
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
Logic:
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards

Posted on Jul 03, 2009

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Posted on Jan 02, 2017

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2 Answers

HP LJ p2015 How do you replaced the feed roller on the 250 sheet tray? It is not in the service manual?


HP LaserJet P2015 Series Printer - Replace the pickup roller (tray 1)
  1. Unplug the power cord from the printer, and allow the printer to cool.
    c00763903.gif
  2. Press the print-cartridge-door button to open the print-cartridge door.
    c00763905.gif
  3. Remove the print cartridge.
    After removing the print cartridge, only handle it on the ends.
  4. Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickup-roller cover to release the left retaining tab, and then slide the cover to the left and up.
    Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
    c00763906.gif
  5. Press the two black retaining tabs outward until the pickup roller is released from its seat.
    c00763907.gif
  6. Remove the old pickup roller from the printer.
    c00763908.gif
  7. Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
    Do not touch the pickup-roller pad.
    c00763909.gif
  8. Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
    c00763910.gif
  9. Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
  10. Close the print-cartridge door.
  11. Plug the printer in.

Jan 29, 2014 | HP LaserJet P2015 Printer

2 Answers

I replaced a hp laserjet p2015 printer with another hp laserjet p2015 printer but it can't print.what's the problem,pls help me



This HP printer is comes with the USB cable. To install the printer software, you need to install the USB driver compatible to your printer and then it will ready to print.

Dec 08, 2010 | HP LaserJet P2015 Printer

1 Answer

Usb error


To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Jul 23, 2010 | HP LaserJet P2015 Printer

1 Answer

How to replce my hp laserjet p2015 sleave roll


Hi,
It is similar to replace Pickup or sleeve roller in LJ 1160, LJ 1320 and LJ P2015 .

Mentioned below is the link which will give you pictures and show you how to replace sleeve rollers.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00230402&jumpid=reg_R1002_USEN

Whether it is helpful or not please let us know.

Thanks and Regards
Neeraj Sharma

Jun 15, 2009 | HP LaserJet P2015 Printer

2 Answers

Laserjet p2015dn i am trying to set it up and i can not find the password to access the config menu


Hi in LJ P2015 there is no way to set-up password.
Press and hold download green button for 6 to 7 seconds(Not more than 7 seconds) and release it will print self test configuration page on third page netwrok configuration page three is a option called IP Address put that IP Address in the browser it will open printer page and you will be able to browse the printer.

Dec 29, 2008 | HP LaserJet P2015 Printer

1 Answer

HP LJ printer printing slowly


try to change the driver on the network definition

Nov 21, 2008 | HP LaserJet P2015 Printer

3 Answers

HP P2015 Has Paper LED Solid Lit. Will not go off. Help!


Hello,

It seems that none of the printer's sensor is faulty, in fact, the printer has a faulty firmware on the formatter.

Your printer may need replacement of the formatter board, however, please try the following before swapping the formatter.

HP LaserJet P2015 Printer Series - Paper Jam Light Solid ISSUE: The HP LaserJet P2015 may come up with Paper Jam Light solid and would show the same light pattern even if the printer is power cycled.
SOLUTION: The Light pattern is as shown in the diagram below.
c01553062.jpg
Perform the following tasks in the order listed.
1. Reset the printer using the Super NVRAM initialization. The procedure is
a. Turn off the printer
b. Press and hold the GO button
c. Turn on the printer and continue to hold the Go button for at least 50 seconds. During this process the Attention, Ready and Go light turns on. Then the Attention and Ready light turns off, leaving just the Go light illuminated.
d. Release the Go button. The Go, Attention and Ready lights turn on.
e. Press and hold the Go button. All lights turn off. During the next three seconds, the Go, Ready and Attention lights turn on in that order, one per second.
f. Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.
2.Unplug the power cord when the printer is on and leave it unplugged for 10 Seconds.
3. Turn the printer back on.
If the above steps resolve the issue, then print a configuration page and check the firmware version and the formatter board no.,
If the firmware version is below: 20080312, then your printer needs to upgrade the firmware, however the firmware can be upgraded only onl those models whole formatter board's third number from left is 0, 1 or 2, eg: JK0xxxx

If the 3rd number from left of the formatter board no is anything other than 0, 1, 2, then firmware cannot be flashed.

Please let me know the next update.

- Nikhil

Nov 08, 2008 | HP LaserJet P2015dn Printer

2 Answers

Install hp laser jet p2015


Hello,

Please find below the link to download the driver.
I hope that the printer is connected via USB. If yes, please do not connect the USB cable before running the software. The software shall prompt you to connect the printer. Once prompted, please connect the USB cable and make sure the printer is powered on.

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=LJ+P2015

- Nikhil

Nov 04, 2008 | HP LaserJet P2015dn Printer

3 Answers

Hp lj p2015d printer


this could be your formatter board problem.. might need replacement

Apr 26, 2008 | HP LaserJet P2015dn Printer

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