When i plugged it into my laptop, it wasn't able to detect it. I thought it might have been the laptop's problem, but when i plugged it into my computer, it can't detect it too! D: my cousin who has the same mp3 player has also complained of the same problem and has since changed to an mp4. is there any solutions to this besides repair??
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The unit doesn't come with any disk. factory settings can be done on the mp3 player itself. Soft reset is on the back of the unit, just use a paper clip to reset.
Your computer should automatically detect the device as a 'removable disk' drive under 'my computer' after you plug it in.
if not, it might be on MTP mode, In the device menu, go to 'SETUP' > System > USB Mode, make sure you have it on MSC. Some computers are missing MTP (because you dont use Windows Media Player), then reconnect it, computer should read it correctly.
Check to see if the charger tip is obstructed, dirt etc, check for fraying or a kink in the wire at either the charging tip or the wall plug. you can attempt to open it up to rewire it, i would recommend using caution, it sounds like as you got them in a pack of multiple chargers that it would be best to simply replace it.
Does you computer detect a new device when you plugged the Coby MP3 player?
If Coby MP3 player has cd driver, better to install it to your pc. Some computer/laptop doesn't detect autoplay when new USB device plug-in
In Normal conditions, after plugging in the MP3, amd waiting one or two minutes, the device should be installed automatically by the system.
This works in the same way on Vista and on XP. On Windows 98 and Me the device may not work.
After the MP3 is installed, you can reach the Sansa under My Computer (Computer). It will be displayed as an external disk named Sansa.
If you are using an USB extension or an USB external hub, get rid of it.
Try plugging the MP3 to a different USB port.
Try unplugging AC charger, and removing laptop batter for ten minutes, sometimes this can fix problems caused by accumulation of electrostatic charges on USB controller.
If that does not solve the problem, test a different USB device on the same laptop, and test the MP3 on a different computer. Either one may be faulty.
If the problem is the laptop you may fix it by removing and reinstalling USB root hub on hardware devices in Control Panel.
1. goto desktop, right click on my computer and press manage.
2. goto the device manager, find the usb devices / ports.
3. Make sure you are useing a ps2 mouse / keyboard since if your mouse/keyboard is connected to usb they will stop working untill your pc is restarted and the devices are reinstalled.
4. Uninstall all usb devices.
5. after all usb devices are uninstalled reboot the pc.
If the problem is with your drivers ( your pc detects the mp3 player but no drivers found) Download the newest drivers for your product and operateing system from the vendors website.