Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer not defrosting

The vent between the frig and the freezer ices closed, then the frig side gets warm and the freezer side ices up on the inside.

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  • 199 Answers

Most likely there is a leak in your freezer seal allowing moisture to build up and form the ice blockage.

Posted on Jun 17, 2009

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Refrigerator is warm. found ice packed in vents on frig side cleaned them out but now we noticed that the vents in the back of freezer are also packed with frozen ice build up. could this be the reason for...


That ice is the reason that the freezer is working but the refrigerator is not cooling. That ice is
blocking the vent that allows cool air to leave the freezer section andfall down into the refrigerator
section.
The fix is free: defrost the frig - pull the plug, and let that icce melt out of there, clean up the
wet mess, and turn the frig back on - problem solved.
Keep the vent area free of ice (and other blockages, like frozen peas covering over the vent), and
you'll keep the problem from recurring.

Aug 08, 2011 | Refrigerators

1 Answer

Our Kenmore frig is not cooling at all! The freezer is doing great however. What could be wrong with it and can we fix it ourselves to save money?


For one reason or another the cold air is not getting from the freezer compartment to the refrigerator side.
Possibilities Are There is ice build up in the vent. The vent is stuck closed or set at closed setting(freezer setting to cold) Defrost thermostat in freezer area not defrosting ice to allow air flow. This you can tell once you remove the back panel in the freezer you will see the inside full of ice.

May 26, 2011 | Kenmore Refrigerators

1 Answer

Freezer works fine on my Maytag side-by-side refrigerator, but refrigerator is not cold enough, there is is ice accumulated inside the vent between the freezer and the frig., specially on humid days.


Defrost your fridge with a blowdryer in the freezer after you remove the freezer back panel. Get the ice out of your exhaust pipe going to fridge. Your evaporator fan should be running, either your defrost heater is bad or your defrost thermostat is bad. I ussually replace both. Good luck rate me if I am correct.

Aug 26, 2010 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

Fridge/freezer. Freezer works great but fridge is


Air from the freezer is blown into the fridge by a fan, some new type frigs have electronic controls that open and close a vent to frig. the older ones have two vents in the frig from the freezer and when covered with frost or ice the air will not reach the frig. check for ice or just defrost the freezer if there is ice or frost, also check for food or plastic over vents in freezer. Also check that the freezer fan is running as these sometimes become blocked or defective motor.

Mar 07, 2010 | Electrolux Freezers

1 Answer

Freezer is working fine, but frig is warm,


Look for the return vent near the bottom probably behind the crisper. You'll have to remove it to see the vent. There may be an adjustable flap in to to adjust the meat keeper area. Make sure it's open.

Aug 22, 2009 | Kenmore 53642 / 53644 Side by Side...

2 Answers

Only the freezer side is working


I don't think the darkness is related to the fridge not being cool. The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp
OR
..
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.
How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

Aug 17, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

I need to change my defrost timer as the fridge side is not working


For those who had the control board replaced or are experiencing the frig side warming while the freezer side continues freezing; The problem may (still) be a faulty control board. I fixed the issue by replacing a $1.00 capacitor on the board. I'm not a techy and it wasn't too difficult to solder. More info on what to do here; DIY Chatroom

In the mean time defrost the ice that is blocking airflow and causing the frig to warm. Check behind the lower panel inside the freezer.
I use a pump pressure garden sprayer with hot water to defrost the coils. Gets the job done in 20 minutes and I don't have to worry about defrosting items in the freezer.

Jul 14, 2009 | Maytag MZD2766GES Side by Side...

3 Answers

Ge side by side not cool enough even on higher settings


I posted this on another problem, but this may help you too.
Check to see if there is frost on the back panel of the freezer.
If there is try solution below:
................................................................................................
I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

Mar 29, 2009 | GE GSS20IEP Side by Side Refrigerator

1 Answer

WHIRLPOOL side by side freezer works fine but frig warm


You may think the freezer is fine, but stick a thermometer in to be sure. It should be around 0 degrees F. If not, you may have iced up coils. See some other posts on this site about getting to those coils and defrosting.

Jan 20, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Magtag french door with water and ice despenser door with auto defrost keeps freezing up.


You have a defrost system problem related to the timing device, heaters, or defrost thermostat. Coils for the freezer are inside the back wall and defrosting the surface does not get ice out of coils.
it will not get any better until you have it serviced. This is not normally a project for a do-it your selfer.

May 28, 2008 | Refrigerators

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