Question about HP DeskJet 3325 InkJet Printer

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Printer not work

when I start printer my printer pulling paper with forcely but only half  then paper reverse forward and then stop all process when I again press star button  being same

In computer appears this massege paper jam but there is no any paper piece in printer.
And before some week I have face this problem in hp all in one 1600 model at that time I was rolling the roller from left side wheel and i dont know what happened but then printer do work properly here main mater is that i faced this problem for two time and i solve it but i dont know what is the method work here
And I can not solve the same problem in this 3325 model suppose I think that here some thing miss tuning or miss setting  problem  but  i dont know what is the write setting
         So please help me to solve this problem, if possible please email me.
with Regardes
jagdish modi
my Email :

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5 Suggested Answers

  • 54 Answers

SOURCE: My HP Laserjet 1000 printer

Cleaned the paper pickup unit gear & sensor, your problem will solve.


Posted on Mar 21, 2008

  • 33 Answers

SOURCE: HP 1300 randomly printing pages with tiny smiley faces and square

Try reinstalling your drivers. The computer may be confused with two different sets because of your second printer. If that doesn't work, and you have another computer available, hook the printer up to that one and install the drivers and see if the problem persists. If it does, then I really don't know what you can do, because that means the problem is in the printer's internal control and would be very hard to fix. If it doesn't persist on the second computer, then you know it's the first computer that's causing it. If nothing else works, try running a scan for viruses and spyware because they too could be interfering with your printer drivers. The computer actually does communicate with the printer even when you're not printing anything. It basically checks to make sure it's still there and waits for a response back with the printer status, etc. Some other program (whether wanted or unwanted) could be interfering.

Posted on Jan 09, 2009

  • 71 Answers

SOURCE: HP laser jet 4L printer will not pull paper thru.

it sounds like the pickup roller is bad & needs to be replaced

Posted on Jan 16, 2009

  • 42 Answers

SOURCE: will not print after pulling forward a jammed paper

make sure the paper didn't tear and a peace got jammed somewhere in there. then reset the printer.

Posted on Feb 22, 2009

  • 1996 Answers

SOURCE: paper jam, rollers will not move, HP Officejet

See solutions on HP online support site here, here, and here.
Home support page here, for other issues.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 16, 2009

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There are rollers that the paper has to go between to be pulled forwards. When the rollers get dirty with paper dust, paper starts jamming. So you need to clean the rollers with a moist (not wet) soft cloth, Keep rolling the rollers manually and keep cleaning them. Then allow a few minutes to dry them up. And no jam after that.

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There is a part of the printer that looks like a roller (sorry I can't remember the name now) but you may know it. It rolls over the papers to pick one at a time and forward that to the printing segment. If you can reach it, try (gently) to adjust it into place (or normal position). It probably rotated half cycle or so when you forced the paper out. It needs to complete the cycle in order to tell that there is paper. I am using experience from laser printers so bear with me. But that's what usually causes such problems after **** occassions.

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1 Answer

Paper jam

Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.
If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).


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Believe it or not all you have to do (probably) is to clean out your temporary internet files. This quite often works.

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