Question about Microsoft Xbox 360 Console

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Xbox 360 black console tray won't open

Tray for the cd's will not open.

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Does it try to open or is there no sound or movement at all?? my only solution would be to press eject and bash the side of the xbox to open the tray it works on mine!

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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1 Answer

Game stuck in the back of my xbox 360


If you have a xbox 360 the DVD drive is self contained you wil have to open the system to retrieve the game go to www.llama.com to find a tutorial on how to open the system

Feb 14, 2013 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 wont read games


Hello Shawn Francis,

This problem happens to a very high percentage of consumers of the Microsoft Xbox 360 Console, so there is no need to fret. The "Open Tray" problem is a common problem, thus' there is a way you can fix it. Most solutions require you to open the console, unless the solution is banging on the top of the console, which I don't recommend.

- Reader -- When your Xbox 360 console is opened, open the disk tray and inspect the reader. This may be dirty. Try to clean it off with rubbing alcohol and a q-tip. There is NO need to assemble the xbox back together when doing each step. Plug in all needed cables into the Xbox 360 and try BEFORE you re-assemble it.

- Magnet -- Inspect the top cover of the disk tray and you will see a black circle, and on the other side, (underneath the sticker,) a silver circle. That silver circle is the magnet that keeps a game disc in place as it spins. It may be out of place, and causing the game disc to move everywhere, not letting the reader read it. There are several methods to take the magnet and the black holder off of the disc tray top cover, just try a YouTube search. Once that is off, you can place the magnet and the black cover onto the Xbox 360 disc spinner, and the disc tray problem will most likely be solved.

If you have any other problems, or concerns, feel free to contact me at any time.

Dec 27, 2011 | Microsoft Xbox 360 Console

1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 Elite won't read my game discs


Try a disc-tray cleaning CD.

It's a CD you buy that your run in your tray to clean the tray up. Wal-mart is an example retailer.

May 24, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...


The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






May 03, 2010 | Video Game Consoles & Games

1 Answer

XBOX 360 Denies To Open Audio CD; "Open Tray"


go to this website http://www.allconsoledownloads.com/

Dec 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


Its definately an internal problem, just have the people at microsoft repair your console. 

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

CD tray will not work


mine has the same problem.

1. turn your xbox sideways

2. press the open disk tray button

3. hit your xbox on the curve, above the disk tray

it works for me

May 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Dvd recorder tray won;t stay in,,, even without the cd or dvd


is this the 360 cause i have never heard of a loose tray, try to take it back to where you bought it.

Jan 10, 2009 | Microsoft Xbox 360 Console

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