Thanks for questioning, pl don't post shot cut questions,your inputs are more valuable for us to give straight away trouble shooting..>Check all cartridges are fully loaded?>Before any body attempted for trouble shoot?>Are you checked for supply status?> Are you performed color calibration?**** Do color calibration (go to menu,system set up,quality,color calibration,calibrate now)Take supply status print out(go to menu,scroll to reports,scroll to supply status, enter in to for print)check all colors are printed are not? If printer take print out from system or print demo page from printer menu.. check print quality...and color calibration..****Remove supplies.. observe while closing the door right side in the supply bank supply contacts engaging or not.(while closing the front door the 'bios voltage contact leavers' engages with the cartridge contacts for passing the voltage in to the cartridge for charging,see the attached snap shot)if these are broken,no contacts or not properly driving by the mechanism, results no print.. check for these contacts...*** alignment disturbed, its major issue users cannot perform this activity..submit in service center for this major issue.
If yes.. Perform color calibration...
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