Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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The Bizhub C351 is printing the colours wrong the red and yellow comes out pink and a yellow smudge line prints on the top of every page how do i fix it?

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Print off halftone for each colour
utility/counter,metercount,stop.0.0.stop.0.1test mode.halftone.cmyk start.this will print off each colur, the "failed" one will be easy to see

Posted on Jun 26, 2009

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Posted on Jan 02, 2017

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I have a Gestetner DSc38u and when I print colour I get a 'red'/'pink' line about an inch from the top of each page. Any suggestions?


If the line is only red or pink, it is most likely caused by the magenta PCU. Replace this PCU and your problem will go away.

Occasionally the magenta developer unit can cause a red or pink line, but the problem is more than likely from your magenta PCU. The PCU is easy to replace, and instructions will come in the box if you order an OEM replacement unit.

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I have a bizhub C450 and i am getting a yellow line at the top of my printed page and also 2 pink/red dots in the middle of the page. How can i stop this?


The yellow and magenta image units may be the problem. Yellow may have worn out on one end causing the yellow line. If the pink dots show up on every page but move around from page to page, there may be damage to the magenta image unit. You can remove the image units from the machine and look at the drums (long green cylinders), this should be shiny and clean. If not, you may need to replace.

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1 Answer

Printing incorrect colours


Usually when it does that, it's just the nozzles that are really clogged up on the print head. Even if it does not sound logical, many colors use a bit of red and yellow to get the exact tint. In the many years i've fixed computers i've seen it at least a million times, one of the color nozzles clogs up and prevents that color from coming out, and from what your saying, coming out pink means that it uses only a little bit of red to get the exact tint of blue needed for the photo or image and the blue never comes out. So clean it up with the software that comes with it a few times, if it still won't work then either take the print head our and dunk it for the night in rubbing alcohol, or if you don't feel safe doing that yourself, bring it to your local computer technician and he'll give you an estimate of how much it will cost to fix and you'll see if you prefer bying a new printer or fix this one.

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A pink line is on every page printed


This is a very common problem with this model printer, it is caused by toner on the scanner mirrors. You need to clean the scanner assembly unfortunately it isn't very easy to dissemble the printer to get to it.

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1 Answer

Not printing red ink clearly


i think problem could be solved
take out the cartige and the cartige holder , spray them with glass cleaning solution and replace them back

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