Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator
I have replaced the front panel switches, i.e. the control on the front of door, which are only snap switches. When I meter the neutral wire on the light I get 120v on both the hot and neutral side and the light does not work. Also I get 120v on the neutral side of the dispenser motor. If I disconnect the dispenser housing heater the 120v disappears but the light still does not work. This heater is ohmed out at 6.5k ohms. The water dispenser works. It is not the micro switches.
If I test the motor buy taking it out and hooking a 120v across the blue wire and white the motor still does not work, I believe the other wires are for the DC conversion for crushed/cubed ice according the wiring schematic.
I assume that the problem is that the ice dispenser is not working. If you have put 120v onto the auger motor and it won't go, then obviously the motor is faulty. Reconnect the motor to the wiring harness and put your tester on the white & blue wires. Push the door switch so the fridge thinks that the door is closed and push the ice dispensing lever. If you get 120V to the motor and it won't go, replace the auger motor.
Posted on Nov 03, 2007
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Posted on Jan 02, 2017
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Have you tried taking your ice bin out and checking for
melted ice that can freeze locking the auger and preventing its movement?
Another item to check is wiring going to and from the dispenser. Many times
corrosion sets in the pin plug just behind kick plate. If the auger motor is
not turning at all then I would believe that you may have a defective door
light switch that also controls a lockout when door is opened. That light
switch tells when door is opened while the opposite happens when door is closed.
If that fails then we need to see how much voltage is present at the auger motor leads just behind the rear panel of your freezers auger motor assembly. To test the auger motor leads you need to have someone hold door light switch in and press dispense ice while someone checks motor leads with a voltage tester. If you have questions I will be glad to answer them for you, Thanks, Sea Breeze
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