Question about Sony RDR-HXD860 DVD Recorder/HDD Recorder

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Sony DVD recorder RDH-HXD760

I have similar problem to the one stated below (posted by somebody else) + something more:
My Sony DVD recorder RDH-HXD760 won't start up correctly. The welcome message stays on and nothing further happens. There is a very loud fan noise as well. Sometimes if I turn it on and off on the wall several times I can get it reboot- but this is taking more time each time.In addition to this when I turn it off, after while, it turns on by itself and shows the WELCOME sign all the time.I called Sony Australia and they told me that there is no firmware upgrade available and t it has to be repaired. Amji (Sony expert) has mentioned that the optical lens has to be replaced but is my problem (unit turning on by itself) is related to the problem with the optical lens?The cost for the new optical lens is more than half of the price of the new unit (quoted by Sony - S383.00). Can somebody suggest if it is possible to by it cheaper?Mark

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I am experiencing exactly the same problem. I think this product/model is a lemon. The stated issue of a faulty optical lens could be true in that I have had untold failures during playback (skipping chapters) especially of rental dvd even after disk cleaning etc. I guess I will need to have my set fixed (only if I can get warranty) or buy another product (possibly not Sony this time). Sometimes I wonder if these conditions are planned to occur in support of the economy. Phill W.

Posted on Jul 20, 2009


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