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I cannot connect to the internet through internet explorer and access anything to do with windows but i can get to the internet through firefox

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I have already encounter that problem u said that with the firefox u can browse to internet but explorer did not. we also found that that the ie is affected by malware u need to scan it. But in my case what i do before is to upgrade the the ie to latest version the only u should do is download, then upgrade/try it ur explorer will work

Posted on Jun 19, 2009

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What version of IE?
What OS?
Can you go to windows update?
Helpful links here, here, and here.
If you have no luck there, consider that possibly an installation of norton or other security firewall is at fault, or some malware has infected your system. In the latter case, follow these instructions to scan you system and remove the offending programs.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 17, 2009

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1) Make sure its not the firewall by going to Control Panel --> Firewall Settings --> and shutting off the firewall, than try running Internet Explorer.

2) If you had to run Comcast's crappy software installation, then you have the same problem I did. The installation changed the LAN settings in your IE to use a comcast proxy server. Go to Tools --> Connections. At the bottom of the tab is a button to change the LAN settings. Unlick the proxy checkbox, and change it to Auto Detect Settings. That should do the trick.

Posted on Jun 17, 2009

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Posted on Jan 02, 2017

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Blank page can't access to facebook after having logged in pls help...can't even access to the ''help'' option from my page..... how can i solve the problem


Reset your web browser.
If you are using Internet Explorer
Steps to follow. To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Exit all programs, including Internet Explorer (if it is running).
  2. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER: inetcpl.cplIf you use Windows Vista, click Start vistastartbutton.jpg. Type the following command in the Start Search box, and then press ENTER: inetcpl.cplThe Internet Options dialog box appears.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
  5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  6. Start Internet Explorer again.

After this if you are still not able to open facebook try downloading some third party broswer such Google Chrome or Mozilla Firefox.
You can download them from following links. Google Chrome : http://www.google.com/chrome/intl/en/make/download.html?brand=CHKZ
Mozilla firefox: http://www.mozilla.com/en-US/firefox/new/

Jul 05, 2011 | Facebook Toolbar

1 Answer

Today I can't access Yahoo at all, why?


Hi. If you cannot access Yahoo but can access other websites, what I can suggest for you to do is to reset your browser settings. Here are the instructions depending on you browser on how to reset settings.

INTERNET EXPLORER Version 7 & 8:
Click TOOLS > Internet Options > Go to Advanced Tab > Click RESET button > Reset > Wait for it to finish loading, then it's going to ask you to restart your browser. Just close out all the Internet Explorer Browser that you have open. Open a new Internet Explorer then try accessing Yahoo again.

INTERNET EXPLORER Version 9
Click the gear icon on the upper right part of the internet explorer window > Internet Options > Go to Advanced Tab > Click RESET button > Reset > Wait for it to finish loading, then it's going to ask you to restart your browser. Just close out all the Internet Explorer Browser that you have open. Open a new Internet Explorer then try accessing Yahoo again.

MOZILLA FIREFOX Version 3.0 & 3.6
Click on TOOLS > Clear Recent History > On the dropdown box, choose EVERYTHING. > Clear now > Wait for it to finish loading, then it's going to ask you to restart your browser. Just close out all the Mozilla Firefox Browser that you have open. Open a new one then try accessing Yahoo again.

MOZILLA FIREFOX 4.0
Click on FIREFOX on the upper left part of the mozilla firefox window > HISTORY > On the dropdown box, choose EVERYTHING >Click Clear now > Wait for it to finish loading, then it's going to ask you to restart your browser. Just close out all the Mozilla Firefox Browser that you have open. Open a new one then try accessing Yahoo again.

If you cannot connect other websites besides Yahoo, contact your internet provider.

Hope this helps! Have a great day.

Jun 29, 2011 | Computers & Internet

1 Answer

Since installing windows8, I cannot connect to the Internet via Desktop, I have to go through Mozilla Firefox???


I am hoping that you meant "windows 7" and not windows 8, as there is no such thing as windows 8, only windows 7 premature builds.
You could never connect to the internet via desktop. Mozilla firefox is an internet browser, just as microsoft internet explorer is an internet browser.
You can configure which browser is automatically brought up by opening internet explorer (Start>Internet Explorer) and selecting "use this browser as my default browser".

May 03, 2011 | Microsoft Computers & Internet

1 Answer

Unable to connect Firefox can't establish a connection to the server at en-us.start3.mozilla.com. ...


Normally this is caused by a bad Proxy Settings. I have included the instructions below to assist you:

To check your Firefox proxy settings:

  1. At the top of the Firefox window, click on the Tools menu and select Options...
  2. Select the Advanced panel.
  3. Select the Network tab.
  4. In the Connection section, click Settings....
  5. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
    • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (Such as Internet Explorer. See Microsoft's guide to proxy settings).
  1. Close the Connection Settings window.
  2. Click OK to close the Options window

Mar 13, 2011 | Mozilla Firefox

1 Answer

What is Firefox browser window.


It is an application similar to Internet Explorer used to connect to the Internet. The Internet Explorer is a product of Microsoft and the Firefox is from Mozilla.

Jan 17, 2011 | Mozilla Firefox

1 Answer

On facebook games ,i used to play any game i wanted but now only certain games load ,how do i fix this problem with such as farmville,ponzi inc


First, try to access your account in a different internet browser (Internet Explorer, Firefox, Safari, Opera) or different computer, if you can access the other games, then the problem could be the internet browser that you are using.

You need to try optimizing your internet browser. Here's how:

* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.

* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.

* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail

Good luck!

Apr 04, 2010 | Microsoft Windows Vista Home Premium with...

1 Answer

My system will not connect to my mil. It will say connecting and log on then I get an eror.


This could be a browser problem.

First, make sure that you can access other websites. If you can, then clear the cookies and internet files of your internet browser. To do this, follow the steps below:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:
1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then hit the 'Clear Now' button.
4. Close and re-open Firefox
5. Access your e-mail.


If same problem occur, try another browser or might as well, try another computer to isolate the problem.


Good luck!


Feb 23, 2010 | Yahoo Mail

1 Answer

Why can't access my 2 yahoo accounts at the same time?


Because Yahoo puts your identification infos in a small file called "cookie". And when you connect with your another account, this cookie changed.

If you want to connect to 2 account simultaneous, you can launch two different web explorers (like Internet Explorer & Firefox, or Internet Explorer & Opera) and connect your first account on Internet explorer and the second on Firefox.

Jun 26, 2009 | Yahoo Mail

1 Answer

Unable to access microsoft.com; same connection on laptop works fine


what web browser are you using with the pc? microsoft blocks users that are using anything other than internet explorer, cannot access with firefox or opera unless you change your user agent.

Apr 30, 2009 | Microsoft Windows XP Professional

1 Answer

Every time I try to access internet explorer, it closes.


Stop using Internet Explorer. It is not a safe or reliable browser to begin with. See this article.

Here are the steps:
  1. 1. Download and install Firefox. It is an amazing browser and is surprisingly light weight and safe. Download here.
  2. When Firefox asks you if you want it to be your default browser select "YES".
  3. Delete the shortcuts on your desktop to Internet Explorer and start using FireFox!
You are done!

Dec 14, 2008 | Mozilla Firefox

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