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Re: ilo red player
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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link your USB port between Computer and ILO player.
1.Click on START at lower left corner on you computer. choose "Explore"
2.look for ILO driver on start manu on left hand side. left click one on it. right hand click you will see the drop down options
3. Choose "Format" BESURE that you are going to format ILO NOT your hard drive. it will ask you again that you really want to format it. "yes"
4. copy new mp3 files to ILO. That will be finished. you can start playing it again.
If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...".
Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again.
I know this isn't a very technical solution, but since you just bought it last night, I would take it back to Wal-Mart and exchange it for another one and see if you have any more luck with the new one.