Question about Samsung SyncMaster 970P 19" LCD Monitor

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Samsung monitor 970p triple hinge.. hinge collapsed how to restore

Samsung monitor 970p triple hinge

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  • nlspek04 Jan 20, 2008

    The samsung has a triple hinge system for ajusting the screen. After a few months the hinges become too loose to support the screen.

    Is there a way to open the hinge and re-fix it so it supports the weight again?

  • soccerb Feb 09, 2008

    hinge no longer holds up the monitor

  • stan_bozek Apr 23, 2008

    Yes, hinge collapsed and does not support monitor anymore. How to fix this problem!?

    Please notify

    Thank you.

  • Anonymous May 29, 2008

    hinge collaspes

  • sengge1 Aug 22, 2008

    The triple hinge that supports the screen of the Samsung 970p monitor and connects it to its swivel base does not support the screen. The screen simply rests against the table top and can not be raised.
    The center hinge is frozen in this position and I am afraid to apply too much force for fear of breaking the darn thing.

    Question: Is it possible to open the hinges and repair them in some way?
    It is a beautiful device and I would like to have it working again.
    Many thanks,

  • yanjost Oct 09, 2008

    The monitor falls down on the desktop, the hinge no longer supports it, is it possible to open the hinge to tighten it ?



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From doing a good amount of internet research I have found that this problem is "fixable". Inside the top portion of the arm there is a spring. That spring was made to support the weight of the screen, but after readjusting the screen so many times, the spring loses its ability to hold the weight. If you take apart the top part of the arm (the top part, not the sides, pop it off with a flathead, be careful) you can fix it a number of ways. I used a zip tie. Go right through the middle. and tighten it until you get the screen where you like it (forever). thats just want i did. Do some googleing people!

Posted on Dec 01, 2008

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The following is my support chat with Matt from Samsung support. You may glean some information from this that will answer your questions - replacement seems to be the option.

Samsung  monitor 970p triple hinge.. hinge collaps - chatinfo.gifPlease wait for a Samsung Agent to respond.
chatinfo.gifYou are now chatting with 'Matt'
Matt: Hello, I am a Samsung Technical Support representative. How may I assist you today?
wil: hi matt, the hinges on our syncmaster 970p no longer support the weight of the monitor after a year. is there a way to tighten these?
Matt: No there is not sorry.
Matt: When did you purchase the monitor?
wil: i was disappointed not to see this addressed on the support site as it appears it is a common problem with the model - we've always bought samsung products here at the print shop
wil: about a year ago
wil: hello?
Matt: I do apologize. If you wish you can call us at 1-800-726-7864 to speak to someone about that issue.
wil: why can't we address this here?
Matt: I do not co complaints. This is a technical support chat. Your monitor needs to be exchanged. Since it was purchased within 3 years, you can have this monitor exchanged, so please call the number above.
wil: sure - thank you.

Posted on Nov 18, 2008

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I'm afraid that in order for us to help you're going to have to be more specific on what's going on here.

Posted on Nov 01, 2007

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