Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)
Xbox 360 was playing just fine but now it says i need to change my mtu to auto or 1364 how do i do this
My MTU is at 1500 and I get the same message. I don't think it's up yet.
Posted on Jun 17, 2009
Microsoft gives assistance on this error -- it is not a modem issue as the modem is not broadcasting the Maximum Transmission Unit (MTU) http://en.wikipedia.org/wiki/Maximum_transmission_unit
anyway here is the microsoft site and fix information
Before you follow these steps, make sure that you power cycle all the devices on the network.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
944294 (http://support.microsoft.com/kb/944294/ ) How to power cycle devices
If you have an Xbox LIVE-compatible device, follow these steps:
Note This eliminates any router configuration problems.
If you can connect without the router, you may have to set the MTU on the router to 1364. To do this, or determine whether your router supports this feature, see the router support documentation or contact the router support group.
Posted on Jul 18, 2009
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Posted on Jan 02, 2017
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