Question about Palm TX Handheld

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Palm tx wont turn on

I had my palm tx for less than a year. i didnt use it for more than a month and it just wont turn on. i thought battery was out so i try charging it but it doesnt show the charging symbol as it usually does.

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  • 4,338 Answers

When the battery is discharged, it is best to charge it overnite.

Have you reset the TX?
Hold the power button down and push in the reset button on the back of the TX with the stylus. Hold the power button down until you get the screen where it ask you if you want to erase/reset the unit. click yes to reset.
Then when it comes back up, re-sync it with the Palm Desktop on your computer.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Jun 17, 2009

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Got new Palm TX out of box (although it is actually a few years old, but was never opened). charged for 3 hrs, but as soon as I unplug power cord, it goes dead. Battery appears not to work. found another...


The batteries have a shelf life. So they can die just from sitting and not being used.

What you can try is charge it and discharge it a 'few' times (few can mean 20-30 or more or less) it can revive the battery.

Replacement battery's are cheap $15 and up. So if you got these free it is worth putting one in.

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Battery is internal, you would need to take the unit apart. You need to do a hard reset. Is your TX sync'd with the Palm Desktop. If it is not , you will lose all your data when you perform a hard reset. Read this link :

http://kb.palm.com/wps/portal/kb/common/article/42094_en.html#tx

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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My Palm TX Handheld will not turn on, I have


Hi,
It sounds like the battery might be dead. If I were you I would take advantage of the free chat that palm provides to their customers. I have used it in the past always with good results. I am including a link to that page. Best wishes.

http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/supportservices/page_en.html

Scroll down until you see this.....
Other support options from Palm Palm Forums - free, always available - go there now
Learn from fellow Palm customers, or answer others' questions
Palm Chat - free, quick and simple - chat now
Communicate easily, securely, and instantly with a Palm agent.
Repair Services Open Check your warranty and learn about your repair options.
--> --> Warranty This product is covered under a limited warranty for 1 year. Eligible in-warranty repairs are offered at no charge for one year from the date of original purchase. You may be responsible for shipping charges. The warranty does not cover damage resulting from certain events or conditions. Please review your warranty for more information.
--> 2. Troubleshoot Review our solutions to determine if you can fix your issue on your own.
Try Troubleshooter --> Repair --> In warranty repair: --> To arrange for in-warranty service on your device, please contact Palm:
--> --> Out of warranty repair: -->
If the damage to your device falls outside warranty coverage, or if your device is no longer covered under the limited warranty period, you can arrange for an out-of-warranty repair from Palm. --> Cost: $199 US ($249 CAN)
--> --> Check repair status: If you have already started a repair with Palm, use our online repair status check:


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Talk to or email customer support who can speak English


Well you have 2 options to resolve the issue. 1. You can perform a Hard reset on the device or  2.You can contact Palm support channal and chat with a live person and then send the device to repair.    http://www.palm.com/us/support/help/chat.html    Click on the above link to chat with a live palm agent.

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IMO it belongs in a Museum.
hihi
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does it run with the battery out?
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Glad you have solved the issue. Let me know if it flakes out again.
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