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Lines through copies

When the paper is feed through the feeder there is a line on the right side. When the paper is placed on the glass there are no lines

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Re: Lines through copies

Offer copy with black line to the narrow strip of glass on left hand side of optics. This will tell yuo where the contamination is. I used to use an old worn out scouring pad to clean the glass.

Posted on Nov 22, 2008

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Re: Lines through copies

The scan glass is dirty or it has a scratch on it. It can be a small dot of ball point pen ink. A small ball of tape adhesive. A is not always easy to see. Clean it with a good solvent.
Also if the ADF feeder tray is out of adjustment, it could be caused by the edge of the paper.

Posted on Nov 01, 2007

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When I copy papers on my Canon imageRunner 2800 there are 2black lines in the middle of the copied paper. How do i solve this problem?

Hello mike,
You may have a fairly easy problem to fix, and that's good thing ! If the lines only appear when you use the document feeder then we can handle this. Please place a document on the platen glass and make a copy. If the copy looks good then we need to clean your "scan" glass. The scan glass is the small glass located to the left of the large platen glass. It's about 3/4" by 14",and will only cause problems when you use the automatic doc feeder.If it gets dirty then thin lines will show up. If indeed this is the problem then I have a test u can use that will help you Take a plain piece of paper. Mentally divide it into 4 squares and then simply write the numbers 1,2,3,4 on each quadrant. At the top edge of your newly formed test document place an arrow pointing away from the body of the paper, and it needs to point "UP".. Now draw an arrow on the test document that points to the left "lead " edge. Put your newly constructed test target in the document feeder and make a copy of it. Now, you KNOW how you placed the test document, so lets look at the copy. If you have lines only thru the document feeder, then look at the copy you made and notice where the lines are. Ok, now you know where the lines show up on the copy, so lets take your "test" document and compare them side by side.Once you have made this comparison, and can see where the lines show up, take the ORIGINAL test document and place it IMAGE UP (1,2,3,4) on the glass. This will point out exactly where the dirt is. By looking at the copy that has lines, and where they show up on the page, you can use the test page that is laying face up on the glass and compare the 2. BOOM !! You can look towards the small scan glass and find the dirt that is causing the lines. With your copier, IF you place a document on the glass then the scanner moves to "scan" the document. But if you use the document feeder, the scanner stays in one spot and the motion of the document moving ACROSS the scanner and is scanned like a bar code. If there is dirt on the scan glass then a line occurs instead of a "blob" as you would see if you used the platen glass.I hope this all makes sense (I tend to ramble) and I hope it helps you. You of course could have far more complex problems. But your description of the problem sounded like my remedy/idea might be just what you need. Take care and good luck. if I helped you please let "fixya" know. SPINAL

Apr 02, 2011 | Canon Printers & Copiers

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Dear Sharp Al-2030 Experts: Paper Copies made from the cover-mounted auto-feed system are produced with a full copy-length thin double line separated by an approximately 1 13/16" wide distance. It is...

There is something on your scan glass. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on. Once the glass is clean your problem is solved!

May 20, 2010 | Printers & Copiers

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Extra line on copies

if you are feeding the paper through the document feeder... then the rectangular **** glass is dirty... clean it...

if you cleaned that and it still shows lines... do a drum refresh...

still lines... developer refresh...

if still lines then clean charger... still lines... replace charger...

still lines... replace drum

Dec 17, 2009 | Printers & Copiers

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Lined Copies

If the line is only when you feed the original from the top feeder (not when you place the paper on the glass)....clean the narrow glass (called the **** glass) under the feeder on the right hand side
If that is not it new drum and/or blade is called for

Oct 28, 2009 | Sharp AL 1631 Copier

1 Answer

Lines of copies utilizing automatic feeder

look to the side of your big glass and you'll see a piece of glass about 1.5" wide. thats the galss that is used for scanning from the feeder. theres got to be something on that glass. possibly white-out or even a small speck of toner can cause that. look closely.


Mar 16, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

I'm getting lines across all copies I insert via the feed

Yep. remove and clean that small strip of glass on the left side of the machine. open the feeder, there are 2 phillips screws, that glass either has somthing on the top or bottom surface.
It makes it easire to clean when you remove it and place it on a white sheet of paper, that way even if it is a really small spot you can see it easier.
The lamp does not move when you use the doc feeder and a small spot on that glass will make line across the entire page.

Jan 27, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Lines appear when making a copy using document feeder tray

If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

Jan 16, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Lines on copies

The lines are caused by some debris that is on the platen (the glass where you normally place the copies). The usual culprit is white-out smudges from a copy that wasn't completely dried yet. When you make copies using the feeder, the roller passes the paper being copied over a little section of the platen (if you pull up the feeder "lid", it'll be on the right-hand side of the big glass... it might even be marked with 2 green arrow stickers, but if not, it's the part of the glass directly under the roller of the feeder). You can just take an alcohol wipe or soak a cotton ball with alcohol or windex and wipe down that strip of glass under the roller.

Jul 01, 2008 | Canon ImageClass D861 Printer

1 Answer


The scanner glass is devided into 2 parts. The big one where you place the whole paper and a small one for the feeder. There might be dirt on the small glass on the left side. Simply clean the small one.

Nov 01, 2007 | Brother Multi-Function Center MFC-240C...

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