Question about Maytag Neptune MAH5500B Front Load Washer

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I have a burned out resister which I need to replace.

I own a Maytag front loader washer, model no. MAH4000AWW. Resister no. R11 which is located on the "household machine control board" [Maytag's name for this control board], which board I have learned is identified as part 22002989, has burned up completely.
Its resistance code is no longer identifiable. Moreover, I have been unable to locate a circuit diagram for this board. Could you please tell what the actual resistance of resister R11 is so that I can replace it.

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R11 = 3.9 K ohm 1/4 w If Q6 burned,change by NTE5657 ( 600v)

Posted on Jun 17, 2009

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1 Answer

Maytag 2000 drains all water and spins but spins slow


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MAH3000AWW PART # 'S 22002988 AND 12002535
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I would be concerned about your door latch wax motor ( part # 12002535) though... See Neptune Help for more information about replacing the faulty wax motor with brown colored actuator tip before it damages your machine control board.
When the wax motor shorts out it will blow the Q6 triac and then the R11 resistor will burn and your door probably won't lock anymore as indicated by the door locked light not coming on. The next thing you will notice is that your clothes will be soaking wet after the wash cycle because the spin cycle will not work if the door does not lock...

Your machine control board is located above the dryer on the right side.

Every Maytag Neptune front loader with a timer knob (non digital) has a wax motor and all of them shipped with faulty one except the later 2000 series stacker models. You should proactively replace the wax motor with the new design (with black tip) to prevent the Q6 R11 failure on the control board. If you're too late you can try the STAGE 1 repair kit at the same site above.

To inspect your door latch wax motor on the stackers you:

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does the door lock?
if no remove the screws from the top of the consol and locate the control board....towards the center left look for R11 location on the board it is a resister is it burned ? if yes you need to replace your board and your wax motor in your door lock assembly.
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if r 11 is bad you should really check the bearing on the tub you will probably find it to be bad or going bad causing the moter to pull more amps causing r 11 to burn out.

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That is correct. Take the screws out of the console up top. look for a burn mark on your circuit board. If it's on R11, replaced your door lock wax motor as well at the board.

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