Some ink cartridges have a tape on them that you must peel off before inserting into the printer. Your printer cartridges do have this tape and you may have forgotten to remove it. To remove the tape now:
To replace a print cartridge:
1. Verify that the Out tray is down. If your printer has a Fold-Up tray, verify that it is down.
2. Press the Power button to turn on the printer.
3. Open the top cover. The cradle moves to the center of the printer.
4. Raise the cradle latch.
5. Lift the print cartridge out of the print cartridge cradle.
6. Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape.
7. Insert the print cartridge firmly into the cradle. Secure the cradle latch. You hear a click when the latch is fully secured.
8. Close the top cover. If the Print Cartridge Status light continues to blink after installing a new
print cartridge, check the part number on the cartridge to verify that the correct cartridge is installed.
Your cartridge should be:
- Black—HP 15 (6615A)
- Tri -Color—HP 78 (C6578)
If the light continues to flash after the above, your colour ink may be low. Both cartridges must be non-empty in order to print anything - so you need a non-empty colour cartridge even if you only want to print in black. Check your colour ink is not low and replace as necessary.
If the print cartridge status light is flashing, the top cover is open, close the top cover.
If the middle light is flashing, the printer may be out of paper, add more paper and press the middle button. Or, there may be a paper jam, check this.
If none of this helps and you've done the above, resart the printer by turning it off and on again.
Best of luck!
nLinked
Expert
